Media Release

April 2, 2019

CCTS records a 44% increase in complaints Ottawa (April 2, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its latest Mid-Year Report a 44% increase …

November 27, 2018

CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase …

November 9, 2018

Participation of service provider AllCore reinstated Ottawa (November 9, 2018) – Telecom service provider AllCore Communications has been readmitted to participation in the Commission for Complaints for Telecom-television Services (CCTS), …

June 15, 2017

Telecom Ombudsman Welcomes Revisions Aimed at Improving Code Ottawa, June 15, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the release by the Canadian Radio-television and Telecommunications Commission …

May 30, 2017

VOIS in Violation of CRTC Order to Re-Join Telecom Ombudsman Organization Ottawa, May 30, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) confirmed today that VOIS Inc. (VOIS) has …

April 28, 2017

Telecom Ombudsman Anticipates Return of Defaulting Service Provider Ottawa, April 28, 2017 – In August 2016, the Commissioner for Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS in its …