October 22, 2015
Ottawa, October 22, 2015 – The Commissioner of Complaints for Telecommunications Services (CCTS) announced today that Alberta-based telecom service provider VOIS is in breach of its obligations to customers and CCTS. …
Media Release
August 17, 2015
Ottawa, August 17, 2015 — The Canadian Radio-television and Telecommunications Commission (CRTC) has released a decision supporting Commissioner for Complaints for Telecommunications Services’ interpretation of the disconnection provisions of the Wireless …
July 31, 2015
Ottawa, July 31, 2015 – Today the Commissioner for Complaints for Telecommunications (CCTS) issued a Decision regarding a complaint about Brama Telecom, a Toronto-based company that provides home phone, internet and TV services …
July 2, 2015
Will answer questions about the Wireless Code and its full applicability Ottawa, June 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) will host its first-ever Twitter Town Hall …
June 17, 2015
Structure, funding, and television code all up for discussion Ottawa, June 17, 2015 – Earlier this month, the Canadian Radio-television and Telecommunications Commission (CRTC) announced a regular review of the Commissioner …
June 6, 2015
CRTC to review mandate, structure, and code administration Ottawa, June 6, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the review of its operations announced today by the …
May 27, 2015
CCTS announces interpretation on three-year contracts Ottawa, May 27, 2015 – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the …
May 20, 2015
Will make public statement before Wireless Code deadline Ottawa, May 20, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) is reviewing a Federal Court of Appeal decision confirming that …
May 15, 2015
Corporate and employee plans still enjoy Wireless Code protection Ottawa, May 15, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges today’s ruling by the Canada Radio-Television and Telecommunications …
April 2, 2015
CCTS releases first mid-year report on operations Ottawa, April 2, 2015 – With the release of its inaugural Mid-Year Report, the Commissioner for Complaints for Telecommunications Services (CCTS) reports an 8.5 per …
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