Keep informed about our activities with our reports on industry trends.
Annual and mid-year reports
We publish both annual reports and mid-year reports that describe our activities, highlight our key accomplishments, provide statistics about the complaints we receive, and supply important information for the public.Read More
The CCTS is actively committed to effective and efficient customer service in all areas, including our complaint-handling activities. Our standards for performance are modeled on the guiding principles described by …Read More