Keep informed about our activities with our reports on industry trends.
We publish both annual reports and mid-year reports that describe our activities, highlight our key accomplishments, provide statistics about the complaints we receive, and supply important information for the public.
CCTS is actively committed to effective and efficient customer service in all areas, including our complaint-handling activities. Our standards for performance are modelled on the guiding principles described by the …
August 1, 2016 through July 31, 2017 CCTS is committed to publicly reporting its performance on the measures described in this report to provide greater transparency into CCTS’ daily activities. …
