How we can help

Telecom and TV consumers can reach out to the CCTS for help and file a complaint if they are unable to resolve a dispute with their service provider.

Internet

You can submit a complaint about your internet service provider if your service is delivered to a fixed address in Canada.

Wireless and Phone

You can submit a wireless or landline phone service complaint to the CCTS as an individual customer or as a small business customer.

You can submit a television complaint to the CCTS if you are an individual customer of a cable, Internet Protocol television (IPTV), or national satellite direct-to-home (DTH) TV service provider in Canada.

How we can help

Internet

Wireless and Phone

Television

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