July 22, 2021

Telecom-television ombudsman takes formal steps against non-compliant service provider   Ottawa (July 22, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) terminated the participation of service provider SkyChoice …

June 21, 2021

Breaking down the CCTS Procedural Code for our Stakeholders   Ottawa (June 21, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) today released the Annotated Guide to the …

March 29, 2021

9 out of 10 complaints resolved during pandemic Ottawa (March 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2020-21 Mid-Year Report, showing a 6% …

January 31, 2021

The CCTS is pleased to announce that CitéNet Internet, China Creek Internet Services LTD, Neotech, TNEXT Communication Inc. and Mektel Inc. are now Participating Service Providers. Customers who have not …

November 30, 2020

CCTS records a 19% decrease in complaints   Ottawa (November 30, 2020) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2019-20 annual report, showing an overall …