If you can’t resolve a problem with your service provider, here’s how to submit a complaint with us.
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Nearly 9 out of 10 cases are resolved in a satisfactory manner.
Most Canadian telecom and TV service providers are required to participate in our resolution process.
Over the past 10 years we have helped consumers deal with over 70,000 complaints.
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Participation of service provider AllCore reinstated Ottawa (November 9, 2018) – Telecom service provider AllCore Communications has been readmitted to participation in the Commission for Complaints for Telecom-television Services (CCTS), …
The CCTS is pleased to announce that Last Mile Wireless Internet, North Nova Cable, The Internet Centre Canada and Astro-Tech System Solutions are now participating service providers.
What information did the CCTS share at the CRTC’ Sales Practices Hearing? October 22, 2018 The CCTS was invited to provide information at the CRTC hearing on sales practices …
The CCTS is pleased to announce that Beanfield Metroconnect, good2GO Mobile and Pinnacle IP Solutions are now participating service providers.