December 3, 2018
Review of CCTS Service Delivery Process and Related Technologies Issued: December 3, 2018 Response deadline: January 4, 2018 at 5 PM Eastern Submission of questions deadline: December 17, 2018 at …
How to submit a complaint
If you can’t resolve a problem with your service provider, here’s how to submit a complaint with us.
1.
Tell us about your problem.
2.
Be prepared to work with us and your service provider.
3.
Use our secure online form to submit your complaint.
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Over the past 10 years we have helped consumers deal with over 70,000 complaints.
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M.H.
internet customer (AB)
In the news
November 29, 2018
The CCTS is pleased to announce that Minitel Communications, High Speed Crow, Tech Happy and Managed Network Systems are now participating service providers.
November 27, 2018
CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase …
November 9, 2018
Participation of service provider AllCore reinstated Ottawa (November 9, 2018) – Telecom service provider AllCore Communications has been readmitted to participation in the Commission for Complaints for Telecom-television Services (CCTS), …