December 13, 2018
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provides …
How to submit a complaint
If you can’t resolve a problem with your service provider, here’s how to submit a complaint with us.
1.
Tell us about your problem.
2.
Be prepared to work with us and your service provider.
3.
Use our secure online form to submit your complaint.
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Over the past 10 years we have helped consumers deal with over 70,000 complaints.
“I tried on my own to resolve my problems for months. You resolved it in one week. I got exactly what I wanted, thank you.”
M.H.
internet customer (AB)
In the news
December 3, 2018
Review of CCTS Service Delivery Process and Related Technologies Issued: December 3, 2018 Response deadline: January 4, 2018 at 5 PM Eastern Submission of questions deadline: December 17, 2018 at …
November 29, 2018
The CCTS is pleased to announce that Minitel Communications, High Speed Crow, Tech Happy and Managed Network Systems are now participating service providers.
November 27, 2018
CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase …