For general inquiries
You can contact us to discuss your complaint or to ask us a question. Our offices are open from Monday to Friday, 9am-8pm Eastern Time.
Mail: P.O. Box 56067 – Minto Place RO, Ottawa, ON K1R 7Z1
For service providers
Telecom and TV service providers with questions about the CCTS, the sign-up process or access to the web portal can contact the Stakeholder Engagement Officer at 1-855-697-0521 or by email at StakeholderRelations@ccts-cprst.ca
For media inquiries
All media inquiries and interview requests can be directed to the Communications Officer at 1-855-512-9783 or by email at firstname.lastname@example.org