At the Commission for Complaints for Telecom-television Services, our goal is to offer fair and effective complaint resolution services. We provide data and insights to both telecom and TV consumers and service providers. We offer a free service to Canadians, and we need professionals like you to help us uphold our commitment to fairness and accountability.

Take your career to new heights

At the CCTS, we believe in the power of connection – in the services we deliver and the talent we develop. We are more than a dispute resolution organization. We are innovators and problem solvers. Our team dedicates itself to providing excellent service for telecom and TV consumers and service providers. If you are looking to make a real difference in a dynamic environment, you have come to the right place! We offer exciting telecommunications jobs that allow you to have a direct impact on improving the telecom experience for Canadians.

Why work at the CCTS?

We are looking for talent in a variety of roles. Whether you are an experienced professional or just starting your career, we have opportunities for various levels of experience. If you are passionate about the telecommunications industry, we have openings available for every skill level. Being a part of the CCTS team means you are part of the CCTS family.

At the CCTS, we believe in recognizing the worth of every employee through our total rewards program. Our full-time permanent employees receive a range of great benefits. Here‘s some of what you can expect when you join the team:

• Competitive salaries
• A hybrid work policy to promote work-life balance
• A defined group RRSP with employer matching
• Access to Employee Assistance Program (EAP) and telemedicine services to support your mental and physical health
• Discounts at Rexall pharmacies through our partnership with GoodLife Fitness
• A free subscription to Headspace, a meditation and mindfulness app
• Personal and professional development programs
• An annual Active Living credit, encouraging you to stay active and engaged in your well-being

Your future begins at the CCTS

Ready to make a difference every day? Find your perfect job and submit your application.

Explore current opportunities opens a new window

At the CCTS, your work will contribute to a more equitable telecom landscape for all Canadians.

Join the CCTS and help change the telecom and TV experience for people across the country. With us you can craft your path and build a career, not just get a job. Together, we can create a better future for Canadians.

Commitment to diversity and equity

At the CCTS, we are dedicated to cultivating a diverse and equitable workforce that reflects the richness of the communities we serve. We believe diversity strengthens our organization and enhances our ability to meet the needs of those we support.

We strive to create an inclusive culture where everyone has a true sense of belonging and empowerment. We are committed to providing equal employment opportunities for all, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We actively promote practices that acknowledge and celebrate the unique perspectives and experiences of everyone. We invite applicants from all backgrounds to join us in creating a welcoming environment where everyone’s contributions are valued and respected.

Join us in making a difference your next career adventure awaits you at the CCTS. Whether you are new to the industry or have previous telecommunications job experience, we have an exciting path ahead.

Let’s connect

Have questions before submitting your application? Our team is ready to help. Contact us at HR-RH@ccts-cprst.ca or visit our About Us page for more information.

Employee testimonials

“My experience working here has been nothing short of a delightful rollercoaster. Every day brings new challenges that keep me on my toes. The best part? The people. I love walking into the office and being surrounded by a wonderful group of individuals who embrace and support each other.  Also, the free snacks.”  Patricia

“I recently joined the CCTS-CPRST and was truly impressed from day one. The team here is incredibly inviting, there’s a true sense of healthy workplace culture, and people are genuinely motivated to do their best. Every day I spend here, I’m more excited for the next, and I am very satisfied with my decision to work here. I look forward to building a long-term career here.”  Stuart

“Working at CCTS is much more than a simple sum of good conditions and opportunities to collaborate with a formidable team; working at CCTS is, first and foremost, the opportunity to contribute to the daily efforts of an organization central to the Canadian telecommunications landscape, an industry which is of undeniably growing importance to everyone.” Olivier