For consumers

Canadian telecom and TV customers have recourse to our complaint handling process for their wireless, phone, internet and TV services.

Submit a Complaint

Complaints

All the information you need to file a complaint. ASL version

Case Studies

Since 2007 the CCTS has handled over 130,000 complaints, here are some examples.

Accessibility

The CCTS is committed to being responsive to the diverse needs of the public. We strive to provide all people with an equal opportunity to obtain, use and benefit from

In addition to the CCTS, there are a variety of other resources available if you need information about Canadian telecommunications or broadcasting services. These resources fall into three categories:

For consumers

Complaints

Case Studies

FAQ

Accessibility

Resources

Complaints

Case Studies

FAQ

Accessibility

Resources

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