Media Release

May 12, 2020

Decrease in Telecom & TV Customer Complaints: Report

CCTS records a 12% decrease in complaints   Ottawa (May 12, 2020) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its Mid-Year Report a 12% decrease …

November 28, 2019

35% Increase in Complaints Filed by Telecom & TV Customers

CCTS releases latest data in Annual Report Ottawa (November 28, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that it concluded its 2018-19 year having received …

April 2, 2019

Telecom & TV Customer Complaints Still on the Rise

CCTS records a 44% increase in complaints Ottawa (April 2, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its latest Mid-Year Report a 44% increase …

November 27, 2018

57% Increase in Telecom & TV Customer Complaints

CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase …

November 9, 2018

AllCore Communications rejoins the CCTS after expulsion

Participation of service provider AllCore reinstated Ottawa (November 9, 2018) – Telecom service provider AllCore Communications has been readmitted to participation in the Commission for Complaints for Telecom-television Services (CCTS), …

June 15, 2017

CRTC Updates Wireless Code of Conduct

Telecom Ombudsman Welcomes Revisions Aimed at Improving Code Ottawa, June 15, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the release by the Canadian Radio-television and Telecommunications Commission …