Media Release

Telecom-television ombudsman takes formal steps against non-compliant service provider for repeatedly failing to pay CCTS fees   Ottawa (April 8, 2022) – The Commission for Complaints for Telecom-television Services (“CCTS”) …

The CCTS releases its 2020-21 Annual Report   Ottawa (December 6, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) reports that it accepted over 17,000 complaints between August 1, 2020 …

After repeated attempts to sign-up the service provider, MySignal.ca continues to deny their customers the right to complain to the CCTS   Ottawa (August 4, 2021) – The Commission for Complaints …

The report identifies the compliance monitoring and enforcement activities of the organization   Ottawa (July 29, 2021) –  Today, the Commission for Complaints for Telecom-television Services (CCTS) published its 2020 …

Telecom-television ombudsman takes formal steps against non-compliant service provider   Ottawa (July 22, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) terminated the participation of service provider SkyChoice …

Breaking down the CCTS Procedural Code for our Stakeholders   Ottawa (June 21, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) today released the Annotated Guide to the …

9 out of 10 complaints resolved during pandemic Ottawa (March 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2020-21 Mid-Year Report, showing a 6% …

CCTS records a 19% decrease in complaints   Ottawa (November 30, 2020) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2019-20 annual report, showing an overall …

CCTS records a 12% decrease in complaints   Ottawa (May 12, 2020) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its Mid-Year Report a 12% decrease …

CCTS releases latest data in Annual Report Ottawa (November 28, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that it concluded its 2018-19 year having received …