This is a joint news release between the Government of Yukon and the Commission for Complaints for Telecom-television Services (CCTS). This summer, Yukoners have reported ongoing poor quality cellular phone …
Media Release
Ottawa (September 4, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has released its new 2024-2029 Strategic Plan, setting the direction for how the organization will approach its …
Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements …
Telecom ombudsman publishes Mid-Year Report Ottawa (April 25, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) released its 2023-24 Mid-Year Report today. The report shows a 43% …
Ottawa (29 January 2024) – The Commission for Complaints for Telecom-television Services (CCTS) acknowledges the Canadian Radio-television and Telecommunications Commission (CRTC) decision that found Optitel Mobile Inc.(Optitel) in violation of the …
Complaints rise as Rogers surpasses Bell in complaints for the first time in 15 Years The Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Annual Report today, which …
InnSys Inc. in breach of obligations to customers and ombudsman Ottawa (November 15, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service …
Ottawa (August 31, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) is pleased to reinstate ICA Microsystems Inc (ICA) as a Participating Service Provider (PSP), following its expulsion …
The CCTS Publishes its 2022 Compliance Monitoring Report Ottawa (July 27, 2023) – Today the Commission for Complaints for Telecom-television Services (CCTS) published its 2022 Compliance Monitoring Report (CMR), …
ICA in breach of obligations to customers and ombudsman Ottawa (May 11, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service provider ICA …