Ottawa (March 7, 2023)  – The Commission for Complaints for Telecom-television Services (CCTS) welcomes the Canadian Radio-television and Telecommunications Commission (CRTC) show cause proceeding regarding service provider 1174855628 Optitel Mobile Inc. (Optitel …

Ottawa (February 17, 2023) – On February 13, 2023, the Government of Canada finalized its telecommunications policy direction to the Canadian Radio-television and Telecommunications Commission (CRTC), placing consumer rights at the …

Ottawa (February 7, 2023) – The Canadian Radio-television and Telecommunications Commission (CRTC) has published a decision regarding 9319-4082 Québec Inc. (Haute-Vitesse.com). The CCTS referred the service provider to the CRTC due to …

Ottawa (February 2, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) confirmed today that service provider Net2Web Inc. (Net2Web) has failed to join the telecom complaints-handling organization, contrary …

The report identifies the compliance monitoring and enforcement activities of the organization   Ottawa (August 15, 2022) –Today, the Commission for Complaints for Telecom-television Services (CCTS) published its 2021 Compliance …

Telecom-television ombudsman takes formal steps against non-compliant service provider for repeatedly failing to pay CCTS fees   Ottawa (April 8, 2022) – The Commission for Complaints for Telecom-television Services (“CCTS”) …

The CCTS releases its 2020-21 Annual Report   Ottawa (December 6, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) reports that it accepted over 17,000 complaints between August 1, 2020 …

After repeated attempts to sign-up the service provider, MySignal.ca continues to deny their customers the right to complain to the CCTS   Ottawa (August 4, 2021) – The Commission for Complaints …