Media Release

July 22, 2021

Telecom-television ombudsman takes formal steps against non-compliant service provider   Ottawa (July 22, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) terminated the participation of service provider SkyChoice …

June 21, 2021

Breaking down the CCTS Procedural Code for our Stakeholders   Ottawa (June 21, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) today released the Annotated Guide to the …

March 29, 2021

9 out of 10 complaints resolved during pandemic Ottawa (March 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2020-21 Mid-Year Report, showing a 6% …

November 30, 2020

CCTS records a 19% decrease in complaints   Ottawa (November 30, 2020) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2019-20 annual report, showing an overall …

May 12, 2020

CCTS records a 12% decrease in complaints   Ottawa (May 12, 2020) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its Mid-Year Report a 12% decrease …

November 28, 2019

CCTS releases latest data in Annual Report Ottawa (November 28, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that it concluded its 2018-19 year having received …

April 2, 2019

CCTS records a 44% increase in complaints Ottawa (April 2, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its latest Mid-Year Report a 44% increase …

November 27, 2018

CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase …