January 15, 2025
CCTS helps record number of customers with unresolved phone, TV and internet complaints Ottawa (January 15, 2025) – The Commission for Complaints for Telecom-television Services (CCTS) has released its 2023-24 …
Media Release
November 6, 2024
Ottawa, November 6, 2024 – The Commission for Complaints for Telecom-television Services (CCTS) acknowledges the statement issued by the Canadian Radio-television and Telecommunications Commission (CRTC) reminding telecom and TV service providers …
October 8, 2024
This is a joint news release between the Government of Yukon and the Commission for Complaints for Telecom-television Services (CCTS). This summer, Yukoners have reported ongoing poor quality cellular phone …
September 4, 2024
Ottawa (September 4, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has released its new 2024-2029 Strategic Plan, setting the direction for how the organization will approach its …
May 16, 2024
Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements …
April 25, 2024
Telecom ombudsman publishes Mid-Year Report Ottawa (April 25, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) released its 2023-24 Mid-Year Report today. The report shows a 43% …
January 29, 2024
Ottawa (29 January 2024) – The Commission for Complaints for Telecom-television Services (CCTS) acknowledges the Canadian Radio-television and Telecommunications Commission (CRTC) decision that found Optitel Mobile Inc.(Optitel) in violation of the …
January 16, 2024
Complaints rise as Rogers surpasses Bell in complaints for the first time in 15 Years The Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Annual Report today, which …
November 15, 2023
InnSys Inc. in breach of obligations to customers and ombudsman Ottawa (November 15, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service …
August 31, 2023
Ottawa (August 31, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) is pleased to reinstate ICA Microsystems Inc (ICA) as a Participating Service Provider (PSP), following its expulsion …
Start a Live Chat