Media Release

November 27, 2018

CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase … Read More

November 9, 2018

Participation of service provider AllCore reinstated Ottawa (November 9, 2018) – Telecom service provider AllCore Communications has been readmitted to participation in the Commission for Complaints for Telecom-television Services (CCTS), … Read More

June 15, 2017

Telecom Ombudsman Welcomes Revisions Aimed at Improving Code Ottawa, June 15, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the release by the Canadian Radio-television and Telecommunications Commission … Read More

May 30, 2017

VOIS in Violation of CRTC Order to Re-Join Telecom Ombudsman Organization Ottawa, May 30, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) confirmed today that VOIS Inc. (VOIS) has … Read More

April 28, 2017

Telecom Ombudsman Anticipates Return of Defaulting Service Provider Ottawa, April 28, 2017 – In August 2016, the Commissioner for Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS in its … Read More