September 7, 2018
Telecom service provider AllCore now in breach of CRTC rules Ottawa (September 7, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) has revoked the participation of telecommunications service …
Media Release
April 10, 2018
CCTS publishes its 2017-18 Mid-Year Report Ottawa (April 10, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) accepted 6,849 complaints between August 2017 and January 2018, 73% more …
November 28, 2017
CCTS publishes its 2016-17 Annual Report Ottawa (November 28, 2017) – The Commission for Complaints for Telecom-television Services (CCTS) reported today that its 2016-17 year concluded with an 11 per …
August 30, 2017
Ottawa (August 30, 2017) – As of September 1, the mandate of the Commission for Complaints for Telecom-television Services (CCTS) is expanding to give consumers recourse for complaints about subscription …
June 15, 2017
Telecom Ombudsman Welcomes Revisions Aimed at Improving Code Ottawa, June 15, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the release by the Canadian Radio-television and Telecommunications Commission …
May 30, 2017
VOIS in Violation of CRTC Order to Re-Join Telecom Ombudsman Organization Ottawa, May 30, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) confirmed today that VOIS Inc. (VOIS) has …
April 28, 2017
Telecom Ombudsman Anticipates Return of Defaulting Service Provider Ottawa, April 28, 2017 – In August 2016, the Commissioner for Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS in its …
April 6, 2017
Ottawa, ON (April 6, 2017) – Failure by telecommunication companies to disclose important information about their services and contracts continues to be the largest source of customer complaints to the …
November 24, 2016
CCTS launches its Annual Report Ottawa, November 24, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) reported today that its 2015-16 year concluded with an 18 per cent decrease …
November 1, 2016
Ottawa, November 1, 2016 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has initiated a proceeding requiring VOIS Inc. to show cause as to why it should …
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