June 10, 2026
Ottawa (June 10, 2026) – New reports published today by the Commission for Complaints for Telecom-television Services (CCTS) reveal how well wireless, internet, phone and TV service providers are complying …
General
May 28, 2026
Updated resource clarifies expectations and supports consistent application of the Code in complaint resolution Ottawa (28 May 2026) – The Commission for Complaints for Telecom-television Services (CCTS) has published an …
May 5, 2026
This notice is to inform the public that the CCTS intends to terminate the participation of E-SatTel.ca Inc. (e-SatTel) and 1784150 Ontario Inc. (Tekdata Telecom) because there is reason to …
October 24, 2025
This notice is further to our Public notice regarding intention to terminate participation dated August 25, 2025 in which we advised the public that CCTS intended to terminate the participation …
June 25, 2025
This notice is further to our Public notice regarding intention to terminate participation | April 2025 dated April 15, 2025, in which we advised the public that CCTS intended to …
January 29, 2025
This notice is further to our Public notice regarding intention to terminate participation | December 2024 dated December 2, 2024, in which we advised the public that CCTS intended to …
October 10, 2024
Ottawa (October 10, 2024) – In recognition of Ombuds Day, which celebrates ombuds services and their work to resolve complaints in a fair and impartial manner, the Commission for Complaints …
May 23, 2023
Customers will be able to seek resolutions to phone, TV and internet complaints more quickly and effectively than before Today, the Commission for Complaints for Telecom-television Services (CCTS) unveils …
March 15, 2023
The CCTS is Canada’s national and independent organization dedicated to resolving customer complaints about phone, internet, and TV services, fairly and free of charge. This year, the CCTS celebrates 15 …
March 1, 2023
This year, the CCTS celebrates 15 years of helping Canadians resolve their complaints about their phone, internet, and TV services, free of charge! ASL version We listen, we REALLY listen. …
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