October 15, 2026
The CCTS received an unprecedented volume of complaints in 2025-26. Here are three early findings and practical steps consumers should take before filing a complaint. The CCTS facing a rapid …
General
September 30, 2026
This notice is to inform the public that the CCTS intends to terminate the participation of the below four participating service providers because there is reason to believe these companies …
July 7, 2026
This notice is further to our Public notice regarding intention to terminate participation dated May 5, 2026, in which we advised the public that CCTS intended to terminate the participation …
June 10, 2026
Ottawa (June 10, 2026) – New reports published today by the Commission for Complaints for Telecom-television Services (CCTS) reveal how well wireless, internet, phone and TV service providers are complying …
May 28, 2026
Updated resource clarifies expectations and supports consistent application of the Code in complaint resolution Ottawa (28 May 2026) – The Commission for Complaints for Telecom-television Services (CCTS) has published an …
May 5, 2026
This notice is to inform the public that the CCTS intends to terminate the participation of E-SatTel.ca Inc. (e-SatTel) and 1784150 Ontario Inc. (Tekdata Telecom) because there is reason to …
October 24, 2025
This notice is further to our Public notice regarding intention to terminate participation dated August 25, 2025 in which we advised the public that CCTS intended to terminate the participation …
June 25, 2025
This notice is further to our Public notice regarding intention to terminate participation | April 2025 dated April 15, 2025, in which we advised the public that CCTS intended to …
January 29, 2025
This notice is further to our Public notice regarding intention to terminate participation | December 2024 dated December 2, 2024, in which we advised the public that CCTS intended to …
October 10, 2024
Ottawa (October 10, 2024) – In recognition of Ombuds Day, which celebrates ombuds services and their work to resolve complaints in a fair and impartial manner, the Commission for Complaints …
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