General

July 21, 2020

CCTS confirms first breach of Internet Code

Earlier this year, the CCTS began administering the Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC). As of January 31, 2020, the provisions of this mandatory code …

January 31, 2020

Introducing the Internet Code

Effective January 31, 2020, the CCTS begins administering the new Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC) in July 2019. In recent years, the CCTS has …

April 16, 2019

Setting Our Next Priorities

Planning for the next four years: 2019-2022 Strategic Plan Our Board of Directors and Senior Management team have spent many months conducting a strategic planning exercise in order to set …

January 8, 2019

Telemarketing Fraud Alert

We have recently been made aware of a telemarketing scam being committed by persons claiming to represent the Commission for Complaints for Telecom-television Services (CCTS). It has been reported to …

December 3, 2018

Request for Information: Review of Process

Review of CCTS Service Delivery Process and Related Technologies Issued: December 3, 2018 Response deadline: January 4, 2018 at 5 PM Eastern Submission of questions deadline: December 17, 2018 at …

October 22, 2018

Misleading Sales Practices Hearing

What information did the CCTS share at the CRTC’ Sales Practices Hearing? October 22, 2018   The CCTS was invited to provide information at the CRTC hearing on sales practices …