In Broadcasting and Telecom Regulatory Policy 2016-102, the Canadian Radio-television and Telecommunications Commission (CRTC) asked the CCTS to actively monitor and encourage Participating Service Providers to comply with our participation … Read More
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide … Read More
Planning for the next four years: 2019-2022 Strategic Plan Our Board of Directors and Senior Management team have spent many months conducting a strategic planning exercise in order to set … Read More
We have recently been made aware of a telemarketing scam being committed by persons claiming to represent the Commission for Complaints for Telecom-television Services (CCTS). It has been reported to … Read More
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide … Read More
Review of CCTS Service Delivery Process and Related Technologies Issued: December 3, 2018 Response deadline: January 4, 2018 at 5 PM Eastern Submission of questions deadline: December 17, 2018 at … Read More
What information did the CCTS share at the CRTC’ Sales Practices Hearing? October 22, 2018 The CCTS was invited to provide information at the CRTC hearing on sales practices … Read More
Appointment as Public Accountant and for the Provision of External Audit and Advisory Services This RFP is intended to obtain proposals from responding firms (“respondents”) for an appointment as public … Read More
Public Statement Mr. Ramsay vs Bell court case The Commission for Complaints for Telecom-television Services (CCTS) makes the following statement regarding a recent CBC Go Public story published on April … Read More
The answer is… it depends. Generally speaking, the prices charged by phone, internet and television service providers in Canada are not regulated by Canada’s communications regulator, the CRTC. This means … Read More
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