April 8, 2020
During the pandemic, many telecom and television customers are having difficulty contacting their service providers. If you are one of those customers, should you file a complaint? The CCTS mandate … Read More
General
January 31, 2020
Effective January 31, 2020, the CCTS begins administering the new Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC) in July 2019. In recent years, the CCTS has … Read More
May 10, 2019
In Broadcasting and Telecom Regulatory Policy 2016-102, the Canadian Radio-television and Telecommunications Commission (CRTC) asked the CCTS to actively monitor and encourage Participating Service Providers to comply with our participation … Read More
April 17, 2019
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide … Read More
April 16, 2019
Planning for the next four years: 2019-2022 Strategic Plan Our Board of Directors and Senior Management team have spent many months conducting a strategic planning exercise in order to set … Read More
January 8, 2019
We have recently been made aware of a telemarketing scam being committed by persons claiming to represent the Commission for Complaints for Telecom-television Services (CCTS). It has been reported to … Read More
December 13, 2018
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide … Read More
December 3, 2018
Review of CCTS Service Delivery Process and Related Technologies Issued: December 3, 2018 Response deadline: January 4, 2018 at 5 PM Eastern Submission of questions deadline: December 17, 2018 at … Read More
October 22, 2018
What information did the CCTS share at the CRTC’ Sales Practices Hearing? October 22, 2018 The CCTS was invited to provide information at the CRTC hearing on sales practices … Read More
May 24, 2018
Appointment as Public Accountant and for the Provision of External Audit and Advisory Services This RFP is intended to obtain proposals from responding firms (“respondents”) for an appointment as public … Read More
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