January 15, 2018
Source: Erica Johnson, full story at CBC News ‘We do not believe the concerns raised represent our values or sales practices,’ Rogers says Call centre employees working for Rogers Communications …
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December 1, 2017
Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code announced this …
November 20, 2017
Source: Erica Johnson · Go Public – CBC News Bell says allegations are ‘completely unfounded and untrue’ A longtime Bell Canada employee describes working in the company’s Scarborough, Ont., call centre as “a …
September 2, 2017
Source: brad.oswald@freepress.mb.ca | Twitter: @BradOswald | https://www.winnipegfreepress.com/arts-and-life/entertainment/TV/crtc-introduces-guidelines-for-tv-providers-442534123.html New code will help customers address woes with cable or satellite companies Ever been so mad at your cable- or satellite-TV provider that …
August 31, 2017
Read more at MobileSyrup.com: Why the CRTC’s new television code matters for telecom customers By Sameer Chhabra Canada’s telecom regulator has a complaints department that now protects television subscribers When people hear the …
August 30, 2017
By Sameer Chhabra AUG 30, 2017 https://mobilesyrup.com/2017/08/30/canadas-telecom-ombudsman-going-start-accepting-subscription-television-complaints/ Canada’s telecom complaints commission will start accepting subscription television complaints The Commission for Complaints for Telecom-Television Services (CCTS) will officially start accepting television …
August 25, 2017
Read more: http://www.itworldcanada.com/article/warning-protect-your-mobile-phone-numbers-from-being-hijacked/396018#ixzz4r3Vjj5Mm or visit http://www.itworldcanada.com for more Canadian IT News Howard Solomon @howarditwc Published: August 25th, 2017 Ever since they appeared a decade ago smart phones have been a thorn …
August 9, 2017
With files from CTV Atlantic’s Kelland Sundahl. CTV Atlantic Published Wednesday, August 9, 2017 10:05PM ADT http://atlantic.ctvnews.ca/cuts-to-two-major-fibre-optic-links-caused-telecommunications-blackout-bell-aliant-1.3539500 Bell Aliant says a major telecommunications blackout on Friday was caused by accidental …
July 3, 2017
By Yvonne Colbert, CBC News, Posted: Jul 03, 2017 6:00 AM AT http://www.cbc.ca/1.4186249 ‘I just want to tell people be aware that your email address may not be your own,’ said Steve …
July 14, 2016
On July 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) issued a media release to inform the public and Axsit’s customers that this VOIP service provider is in breach of …
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