Media Release

November 24, 2016

CCTS launches its Annual Report Ottawa, November 24, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) reported today that its 2015-16 year concluded with an 18 per cent decrease … Read More

November 1, 2016

Ottawa, November 1, 2016 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has initiated a proceeding requiring VOIS Inc. to show cause as to why it should … Read More

September 22, 2016

Ottawa, September 22, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued an updated annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code of Conduct. At … Read More

August 11, 2016

Telecom Ombudsman Takes Formal Steps Against Defaulting Service Provider Ottawa, August 11, 2016 – On August 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS … Read More

August 5, 2016

New Owner Promises Full Compliance Ottawa, August 5, 2016 – On July 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) issued a media release to inform the public and Axsit’s customers … Read More

July 5, 2016

Ottawa, July 5, 2016 – The Commissioner of Complaints for Telecommunications Services (CCTS) announced today that Axsit, a telecom service provider based in Mississauga, Ontario, is in breach of its obligations … Read More

June 29, 2016

Ottawa, June 29, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today released the results of its first-ever public awareness survey. Among the highlights: 20% of all respondents are … Read More

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