
The CCTS Publishes its 2022 Compliance Monitoring Report Ottawa (July 27, 2023) – Today the Commission for Complaints for Telecom-television Services (CCTS) published its 2022 Compliance Monitoring Report (CMR), …
The CCTS Publishes its 2022 Compliance Monitoring Report Ottawa (July 27, 2023) – Today the Commission for Complaints for Telecom-television Services (CCTS) published its 2022 Compliance Monitoring Report (CMR), …
ICA in breach of obligations to customers and ombudsman Ottawa (May 11, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service provider ICA …
Telecom ombudsman publishes Mid-Year Report Ottawa (April 4, 2023) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Mid-Year Report. The report shows a 12% increase …
Ottawa (March 7, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) welcomes the Canadian Radio-television and Telecommunications Commission (CRTC) show cause proceeding regarding service provider 1174855628 Optitel Mobile Inc. (Optitel …
Ottawa (February 17, 2023) – On February 13, 2023, the Government of Canada finalized its telecommunications policy direction to the Canadian Radio-television and Telecommunications Commission (CRTC), placing consumer rights at the …
Ottawa (February 7, 2023) – The Canadian Radio-television and Telecommunications Commission (CRTC) has published a decision regarding 9319-4082 Québec Inc. (Haute-Vitesse.com). The CCTS referred the service provider to the CRTC due to …
Ottawa (February 2, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) confirmed today that service provider Net2Web Inc. (Net2Web) has failed to join the telecom complaints-handling organization, contrary …
Ottawa (December 9, 2022) – The Commission for Complaints for Telecom-television Services (“CCTS”) welcomes the Canadian Radio-television and Telecommunications Commission (CRTC) decision ordering service provider Net2Web Inc. (“Net2Web”) to join …
Ottawa (November 30, 2022) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2021-22 annual report. Between August 1, 2021 and July 31, 2022, the CCTS accepted …
The report identifies the compliance monitoring and enforcement activities of the organization Ottawa (August 15, 2022) –Today, the Commission for Complaints for Telecom-television Services (CCTS) published its 2021 Compliance …