Media Release

January 8, 2016

CRTC assigns code to telecom ombudsman Ottawa, January 8, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges yesterday’s decision by the Canada Radio-Television and Telecommunications Commission (CRTC) introducing …

December 2, 2015

Ottawa, December 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) wrapped up its 2014-15 reporting year with a 12 per cent decline in complaints – including a first-ever …

October 22, 2015

Ottawa, October 22, 2015 – The Commissioner of Complaints for Telecommunications Services (CCTS) announced today that Alberta-based telecom service provider VOIS is in breach of its obligations to customers and CCTS. …

August 17, 2015

Ottawa, August 17, 2015 — The Canadian Radio-television and Telecommunications Commission (CRTC) has released a decision supporting Commissioner for Complaints for Telecommunications Services’ interpretation of the disconnection provisions of the Wireless …

July 31, 2015

Ottawa, July 31, 2015 – Today the Commissioner for Complaints for Telecommunications (CCTS) issued a Decision regarding a complaint about Brama Telecom, a Toronto-based company that provides home phone, internet and TV services …

July 2, 2015

Will answer questions about the Wireless Code and its full applicability Ottawa, June 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) will host its first-ever Twitter Town Hall …

June 17, 2015

Structure, funding, and television code all up for discussion Ottawa, June 17, 2015 – Earlier this month, the Canadian Radio-television and Telecommunications Commission (CRTC) announced a regular review of the Commissioner …

June 6, 2015

CRTC to review mandate, structure, and code administration Ottawa, June 6, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the review of its operations announced today by the …

May 27, 2015

CCTS announces interpretation on three-year contracts Ottawa, May 27, 2015 – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the …

May 20, 2015

Will make public statement before Wireless Code deadline Ottawa, May 20, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) is reviewing a Federal Court of Appeal decision confirming that …