February 20, 2018
How to file a complaint with the CCTS the right way Last week’s events involving a price increase from Public Mobile and the customers of its $40/4GB and $120/12 GB …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
February 8, 2018
Complaint #798612 – A complaint regarding the billing of fraudulent long distance calls on the account of a Springtel Communications customer. Read Full Decision
January 31, 2018
The CCTS is pleased to announce that Toronto Telecom, Ice Wireless and CityWest Cable & Telephone corp. are now participating service providers. Customers who have not been able to resolve …
January 15, 2018
Source: Erica Johnson, full story at CBC News ‘We do not believe the concerns raised represent our values or sales practices,’ Rogers says Call centre employees working for Rogers Communications …
December 1, 2017
Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code announced this …
November 30, 2017
The CCTS is pleased to announce that Quadro Communications Co-operative Inc., Tuckersmith Communications, Simconet Technologies Inc. and Cardinal Telecom are now participating service providers. Customers who have not been able …
November 28, 2017
CCTS publishes its 2016-17 Annual Report Ottawa (November 28, 2017) – The Commission for Complaints for Telecom-television Services (CCTS) reported today that its 2016-17 year concluded with an 11 per …
November 20, 2017
Source: Erica Johnson · Go Public – CBC News Bell says allegations are ‘completely unfounded and untrue’ A longtime Bell Canada employee describes working in the company’s Scarborough, Ont., call centre as “a …
October 31, 2017
The CCTS is pleased to announce that Acrobat Telecom (operating as Atalk), Internet Papineau Inc., SkyChoice Communications Inc. and Springtel Communications Inc. are now participating service providers.
September 11, 2017
The CCTS is pleased to announce that MaximumISP, Intelecom Solutions and Broad-Connect Telecom are now a participating service providers.
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