
How to file a complaint with the CCTS the right way Last week’s events involving a price increase from Public Mobile and the customers of its $40/4GB and $120/12 GB …
Interesting and important news relating to our organization and the telecommunications and television service industry.
How to file a complaint with the CCTS the right way Last week’s events involving a price increase from Public Mobile and the customers of its $40/4GB and $120/12 GB …
Complaint #798612 – A complaint regarding the billing of fraudulent long distance calls on the account of a Springtel Communications customer. Read Full Decision
The CCTS is pleased to announce that Toronto Telecom, Ice Wireless and CityWest Cable & Telephone corp. are now participating service providers. Customers who have not been able to resolve …
Source: Erica Johnson, full story at CBC News ‘We do not believe the concerns raised represent our values or sales practices,’ Rogers says Call centre employees working for Rogers Communications …
Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code announced this …
The CCTS is pleased to announce that Quadro Communications Co-operative Inc., Tuckersmith Communications, Simconet Technologies Inc. and Cardinal Telecom are now participating service providers. Customers who have not been able …
CCTS publishes its 2016-17 Annual Report Ottawa (November 28, 2017) – The Commission for Complaints for Telecom-television Services (CCTS) reported today that its 2016-17 year concluded with an 11 per …
Source: Erica Johnson · Go Public – CBC News Bell says allegations are ‘completely unfounded and untrue’ A longtime Bell Canada employee describes working in the company’s Scarborough, Ont., call centre as “a …
The CCTS is pleased to announce that Acrobat Telecom (operating as Atalk), Internet Papineau Inc., SkyChoice Communications Inc. and Springtel Communications Inc. are now participating service providers.
The CCTS is pleased to announce that MaximumISP, Intelecom Solutions and Broad-Connect Telecom are now a participating service providers.