November 27, 2018

CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase …

November 9, 2018

Participation of service provider AllCore reinstated Ottawa (November 9, 2018) – Telecom service provider AllCore Communications has been readmitted to participation in the Commission for Complaints for Telecom-television Services (CCTS), …

October 22, 2018

What information did the CCTS share at the CRTC’ Sales Practices Hearing? October 22, 2018   The CCTS was invited to provide information at the CRTC hearing on sales practices …

August 13, 2018

Complaint #828033 – A complaint regarding the suspension of business wireline service for non-payment despite the customer having made the required payment on time as set out by Bell. Read …

August 8, 2018

Complaint #863651 – A complaint about BV Communications continuing to bill the customer for service after the customer transferred his service to another provider. Read Full Decision