November 27, 2018
CCTS publishes its 2017-18 Annual Report Ottawa (November 27, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that its 2017-18 year concluded with a 57% increase …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
November 9, 2018
Participation of service provider AllCore reinstated Ottawa (November 9, 2018) – Telecom service provider AllCore Communications has been readmitted to participation in the Commission for Complaints for Telecom-television Services (CCTS), …
October 31, 2018
The CCTS is pleased to announce that Last Mile Wireless Internet, North Nova Cable, The Internet Centre Canada and Astro-Tech System Solutions are now participating service providers.
October 22, 2018
What information did the CCTS share at the CRTC’ Sales Practices Hearing? October 22, 2018 The CCTS was invited to provide information at the CRTC hearing on sales practices …
September 28, 2018
The CCTS is pleased to announce that Beanfield Metroconnect, good2GO Mobile and Pinnacle IP Solutions are now participating service providers.
September 7, 2018
Telecom service provider AllCore now in breach of CRTC rules Ottawa (September 7, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) has revoked the participation of telecommunications service …
August 13, 2018
Complaint #828033 – A complaint regarding the suspension of business wireline service for non-payment despite the customer having made the required payment on time as set out by Bell. Read …
August 8, 2018
Complaint #863651 – A complaint about BV Communications continuing to bill the customer for service after the customer transferred his service to another provider. Read Full Decision
July 31, 2018
The CCTS is pleased to announce that Swiftvox and YAP are now participating service providers.
July 3, 2018
The CCTS is pleased to announce that IceNet Wireless, Surf Media, Fleettel, Novus Entertainment and Telesave Communications are now participating service providers.
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