March 29, 2021
9 out of 10 complaints resolved during pandemic Ottawa (March 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2020-21 Mid-Year Report, showing a 6% …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
February 28, 2021
The CCTS is pleased to announce that Big Wifi Inc., Tikatel and ZNET.CA are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with …
January 31, 2021
The CCTS is pleased to announce that CitéNet Internet, China Creek Internet Services LTD, Neotech, TNEXT Communication Inc. and Mektel Inc. are now Participating Service Providers. Customers who have not …
December 31, 2020
The CCTS is pleased to announce that Lakeland Networks is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …
November 30, 2020
The CCTS is pleased to announce that Riondel Cable and EGC Telecom are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these …
November 30, 2020
CCTS records a 19% decrease in complaints Ottawa (November 30, 2020) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2019-20 annual report, showing an overall …
November 2, 2020
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
October 31, 2020
The CCTS is pleased to announce that Airnet Wireless is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …
September 30, 2020
The CCTS is pleased to announce that Axia Connect, Valo Networks and Voyageur Internet are now Participating Service Providers. Customers who have not been able to resolve a dispute directly …
July 31, 2020
The CCTS is pleased to announce that FibreStream Inc. is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …
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