May 30, 2017
VOIS in Violation of CRTC Order to Re-Join Telecom Ombudsman Organization Ottawa, May 30, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) confirmed today that VOIS Inc. (VOIS) has … Read More
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
April 28, 2017
Telecom Ombudsman Anticipates Return of Defaulting Service Provider Ottawa, April 28, 2017 – In August 2016, the Commissioner for Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS in its … Read More
April 6, 2017
Ottawa, ON (April 6, 2017) – Failure by telecommunication companies to disclose important information about their services and contracts continues to be the largest source of customer complaints to the … Read More
November 24, 2016
CCTS launches its Annual Report Ottawa, November 24, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) reported today that its 2015-16 year concluded with an 18 per cent decrease … Read More
November 1, 2016
Ottawa, November 1, 2016 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has initiated a proceeding requiring VOIS Inc. to show cause as to why it should … Read More
October 4, 2016
Ottawa, October 4, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) has responded to the Canadian Radio-television and Telecommunications Commission’s (CRTC) call for comments regarding the effectiveness of the … Read More
September 22, 2016
Ottawa, September 22, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued an updated annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code of Conduct. At … Read More
August 11, 2016
Telecom Ombudsman Takes Formal Steps Against Defaulting Service Provider Ottawa, August 11, 2016 – On August 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS … Read More
August 5, 2016
New Owner Promises Full Compliance Ottawa, August 5, 2016 – On July 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) issued a media release to inform the public and Axsit’s customers … Read More
July 26, 2016
Ottawa, July 26, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued its annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Deposit and Disconnection Code. At the … Read More
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