News

Interesting and important news relating to our organization and the telecommunications and television service industry.

January 8, 2016

CRTC assigns code to telecom ombudsman Ottawa, January 8, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges yesterday’s decision by the Canada Radio-Television and Telecommunications Commission (CRTC) introducing … Read More

October 22, 2015

Ottawa, October 22, 2015 – The Commissioner of Complaints for Telecommunications Services (CCTS) announced today that Alberta-based telecom service provider VOIS is in breach of its obligations to customers and CCTS. … Read More

September 3, 2015

Ottawa –We’ve received calls from both residential and business customers of Brama Telecom telling us that their service has been shut off without notice or explanation. Most of them say that … Read More

August 17, 2015

Ottawa, August 17, 2015 — The Canadian Radio-television and Telecommunications Commission (CRTC) has released a decision supporting Commissioner for Complaints for Telecommunications Services’ interpretation of the disconnection provisions of the Wireless … Read More

July 31, 2015

Ottawa, July 31, 2015 – Today the Commissioner for Complaints for Telecommunications (CCTS) issued a Decision regarding a complaint about Brama Telecom, a Toronto-based company that provides home phone, internet and TV services … Read More

July 2, 2015

Will answer questions about the Wireless Code and its full applicability Ottawa, June 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) will host its first-ever Twitter Town Hall … Read More

June 17, 2015

Structure, funding, and television code all up for discussion Ottawa, June 17, 2015 – Earlier this month, the Canadian Radio-television and Telecommunications Commission (CRTC) announced a regular review of the Commissioner … Read More

June 6, 2015

CRTC to review mandate, structure, and code administration Ottawa, June 6, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the review of its operations announced today by the … Read More

May 27, 2015

CCTS announces interpretation on three-year contracts Ottawa, May 27, 2015 – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the … Read More