News

Interesting and important news relating to our organization and the telecommunications and television service industry.

Notice to Customers of Brama Telecom
September 3, 2015

Ottawa –We’ve received calls from both residential and business customers of Brama Telecom telling us that their service has been shut off without notice or explanation. Most of them say that …

CRTC Confirms CCTS Interpretation of Wireless Code
August 17, 2015

Ottawa, August 17, 2015 — The Canadian Radio-television and Telecommunications Commission (CRTC) has released a decision supporting Commissioner for Complaints for Telecommunications Services’ interpretation of the disconnection provisions of the Wireless …

Brama in breach of obligations to customers and CCTS
July 31, 2015

Ottawa, July 31, 2015 – Today the Commissioner for Complaints for Telecommunications (CCTS) issued a Decision regarding a complaint about Brama Telecom, a Toronto-based company that provides home phone, internet and TV services …

CCTS invites public to a Twitter Town Hall
July 2, 2015

Will answer questions about the Wireless Code and its full applicability Ottawa, June 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) will host its first-ever Twitter Town Hall …

CCTS to undergo public review
June 17, 2015

Structure, funding, and television code all up for discussion Ottawa, June 17, 2015 – Earlier this month, the Canadian Radio-television and Telecommunications Commission (CRTC) announced a regular review of the Commissioner …

CCTS welcomes public review
June 6, 2015

CRTC to review mandate, structure, and code administration Ottawa, June 6, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the review of its operations announced today by the …

The Wireless Code going forward
May 27, 2015

CCTS announces interpretation on three-year contracts Ottawa, May 27, 2015 – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the …

CCTS reviewing Federal Court decision
May 20, 2015

Will make public statement before Wireless Code deadline Ottawa, May 20, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) is reviewing a Federal Court of Appeal decision confirming that …

CCTS continues to apply Code according to CRTC ruling
May 15, 2015

Corporate and employee plans still enjoy Wireless Code protection Ottawa, May 15, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges today’s ruling by the Canada Radio-Television and Telecommunications …

Telecom Complaints Down, Code Violations Up
April 2, 2015

CCTS releases first mid-year report on operations Ottawa, April 2, 2015 – With the release of its inaugural Mid-Year Report, the Commissioner for Complaints for Telecommunications Services (CCTS) reports an 8.5 per …