January 31, 2020

The CCTS is pleased to announce that Total Cable Services, iTeraTEL, and POYNT360 are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these service providers …

January 31, 2020

Effective January 31, 2020, the CCTS begins administering the new Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC) in July 2019. In recent years, the CCTS has …

December 31, 2019

The CCTS is pleased to announce that Q Wave, TrappCall, and Transat Telecom are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these service providers …

December 2, 2019

The CCTS is pleased to announce that Internet Saguenay, Metro Loop, upTélé and WISP Online are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these …

November 28, 2019

CCTS releases latest data in Annual Report Ottawa (November 28, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that it concluded its 2018-19 year having received …