May 12, 2020
CCTS records a 12% decrease in complaints Ottawa (May 12, 2020) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its Mid-Year Report a 12% decrease …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
March 31, 2020
The CCTS is pleased to announce that RTC Havre-Saint-Pierre, eTor Networks and Redbox Wireless are now Participating Service Providers. Customers who have not been able to resolve a dispute directly …
February 28, 2020
The CCTS is pleased to announce that NCS Network Consulting, Purple Cow Internet, IVC Communications, Télé-Fibre La Minerve, Golden Rural High Speed, Beauce Sans Fil and Oui Henri are now …
January 31, 2020
This notice is further to our public notice dated November 29, 2019 in which we advised the public that the CCTS intended to terminate the participation of these service providers …
January 31, 2020
The CCTS is pleased to announce that Total Cable Services, iTeraTEL, and POYNT360 are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these service providers …
January 31, 2020
Effective January 31, 2020, the CCTS begins administering the new Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC) in July 2019. In recent years, the CCTS has …
December 31, 2019
The CCTS is pleased to announce that Q Wave, TrappCall, and Transat Telecom are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these service providers …
December 2, 2019
The CCTS is pleased to announce that Internet Saguenay, Metro Loop, upTélé and WISP Online are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these …
November 29, 2019
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
November 28, 2019
CCTS releases latest data in Annual Report Ottawa (November 28, 2019) – The Commission for Complaints for Telecom-television Services (CCTS) reports today that it concluded its 2018-19 year having received …
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