April 6, 2017
Ottawa, ON (April 6, 2017) – Failure by telecommunication companies to disclose important information about their services and contracts continues to be the largest source of customer complaints to the … Read More
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
November 24, 2016
CCTS launches its Annual Report Ottawa, November 24, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) reported today that its 2015-16 year concluded with an 18 per cent decrease … Read More
November 1, 2016
Ottawa, November 1, 2016 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has initiated a proceeding requiring VOIS Inc. to show cause as to why it should … Read More
October 4, 2016
Ottawa, October 4, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) has responded to the Canadian Radio-television and Telecommunications Commission’s (CRTC) call for comments regarding the effectiveness of the … Read More
September 22, 2016
Ottawa, September 22, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued an updated annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code of Conduct. At … Read More
August 11, 2016
Telecom Ombudsman Takes Formal Steps Against Defaulting Service Provider Ottawa, August 11, 2016 – On August 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS … Read More
August 5, 2016
New Owner Promises Full Compliance Ottawa, August 5, 2016 – On July 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) issued a media release to inform the public and Axsit’s customers … Read More
July 26, 2016
Ottawa, July 26, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued its annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Deposit and Disconnection Code. At the … Read More
July 14, 2016
On July 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) issued a media release to inform the public and Axsit’s customers that this VOIP service provider is in breach of … Read More
July 5, 2016
Ottawa, July 5, 2016 – The Commissioner of Complaints for Telecommunications Services (CCTS) announced today that Axsit, a telecom service provider based in Mississauga, Ontario, is in breach of its obligations … Read More
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