January 15, 2018
Source: Erica Johnson, full story at CBC News ‘We do not believe the concerns raised represent our values or sales practices,’ Rogers says Call centre employees working for Rogers Communications … Read More
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
December 1, 2017
Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code announced this … Read More
November 30, 2017
The CCTS is pleased to announce that Quadro Communications Co-operative Inc., Tuckersmith Communications, Simconet Technologies Inc. and Cardinal Telecom are now participating service providers. Customers who have not been able … Read More
November 28, 2017
CCTS publishes its 2016-17 Annual Report Ottawa (November 28, 2017) – The Commission for Complaints for Telecom-television Services (CCTS) reported today that its 2016-17 year concluded with an 11 per … Read More
November 20, 2017
Source: Erica Johnson · Go Public – CBC News Bell says allegations are ‘completely unfounded and untrue’ A longtime Bell Canada employee describes working in the company’s Scarborough, Ont., call centre as “a … Read More
October 31, 2017
The CCTS is pleased to announce that Acrobat Telecom (operating as Atalk), Internet Papineau Inc., SkyChoice Communications Inc. and Springtel Communications Inc. are now participating service providers.
September 11, 2017
The CCTS is pleased to announce that MaximumISP, Intelecom Solutions and Broad-Connect Telecom are now a participating service providers.
September 2, 2017
Source: brad.oswald@freepress.mb.ca | Twitter: @BradOswald | https://www.winnipegfreepress.com/arts-and-life/entertainment/TV/crtc-introduces-guidelines-for-tv-providers-442534123.html New code will help customers address woes with cable or satellite companies Ever been so mad at your cable- or satellite-TV provider that … Read More
August 31, 2017
Read more at MobileSyrup.com: Why the CRTC’s new television code matters for telecom customers By Sameer Chhabra Canada’s telecom regulator has a complaints department that now protects television subscribers When people hear the … Read More
August 30, 2017
By Sameer Chhabra AUG 30, 2017 https://mobilesyrup.com/2017/08/30/canadas-telecom-ombudsman-going-start-accepting-subscription-television-complaints/ Canada’s telecom complaints commission will start accepting subscription television complaints The Commission for Complaints for Telecom-Television Services (CCTS) will officially start accepting television … Read More
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