May 28, 2015

Complaint #545778 – A complaint about billing of international charges on a Bell Aliant customer’s account. Read Full Decision

May 27, 2015

CCTS announces interpretation on three-year contracts Ottawa, May 27, 2015 – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the …

May 21, 2015

Complaint #519286 – A complaint about billing of long distance charges on a Convergia customer’s account. Read Full Decision

May 20, 2015

Will make public statement before Wireless Code deadline Ottawa, May 20, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) is reviewing a Federal Court of Appeal decision confirming that …

May 15, 2015

Corporate and employee plans still enjoy Wireless Code protection Ottawa, May 15, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges today’s ruling by the Canada Radio-Television and Telecommunications …

April 2, 2015

CCTS releases first mid-year report on operations Ottawa, April 2, 2015 – With the release of its inaugural Mid-Year Report, the Commissioner for Complaints for Telecommunications Services (CCTS) reports an 8.5 per …

March 26, 2015

Wireless Code expertise positions organization for new role Ottawa, March 26, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes today’s proposal by the Canadian Radio-television and Telecommunications Commission …

March 13, 2015

Complaint #540242 – A complaint about billing of long distance charges on a Bell Aliant customer’s account. Read Full Decision

March 9, 2015

Complaint #519294 – A complaint about billing of international charges on a Bell Canada customer’s account. Read Full Decision

November 11, 2014

Complaint #326878 – A complaint about various aspects of the customer’s home phone and wireless services with Bell. Read Full Decision