June 29, 2016
Ottawa, June 29, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today released the results of its first-ever public awareness survey. Among the highlights: 20% of all respondents are …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
March 17, 2016
Ottawa, March17, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges the release this morning by the Canadian Radio-television and Telecommunications Commission’s (CRTC) of the decision in the proceeding …
March 2, 2016
Ottawa, March 2, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued its highly anticipated annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code of Conduct. …
February 1, 2016
Ottawa, February 1, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) announced today that VOIS, an Alberta-based telecom company, is continuing to ignore its obligations to its customers, the …
January 8, 2016
CRTC assigns code to telecom ombudsman Ottawa, January 8, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges yesterday’s decision by the Canada Radio-Television and Telecommunications Commission (CRTC) introducing …
December 2, 2015
Ottawa, December 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) wrapped up its 2014-15 reporting year with a 12 per cent decline in complaints – including a first-ever …
October 22, 2015
Ottawa, October 22, 2015 – The Commissioner of Complaints for Telecommunications Services (CCTS) announced today that Alberta-based telecom service provider VOIS is in breach of its obligations to customers and CCTS. …
September 3, 2015
Ottawa –We’ve received calls from both residential and business customers of Brama Telecom telling us that their service has been shut off without notice or explanation. Most of them say that …
August 17, 2015
Ottawa, August 17, 2015 — The Canadian Radio-television and Telecommunications Commission (CRTC) has released a decision supporting Commissioner for Complaints for Telecommunications Services’ interpretation of the disconnection provisions of the Wireless …
July 31, 2015
Ottawa, July 31, 2015 – Today the Commissioner for Complaints for Telecommunications (CCTS) issued a Decision regarding a complaint about Brama Telecom, a Toronto-based company that provides home phone, internet and TV services …
Start a Live Chat