August 17, 2015

Ottawa, August 17, 2015 — The Canadian Radio-television and Telecommunications Commission (CRTC) has released a decision supporting Commissioner for Complaints for Telecommunications Services’ interpretation of the disconnection provisions of the Wireless …

July 31, 2015

Ottawa, July 31, 2015 – Today the Commissioner for Complaints for Telecommunications (CCTS) issued a Decision regarding a complaint about Brama Telecom, a Toronto-based company that provides home phone, internet and TV services …

July 31, 2015

Complaint #579776 – A complaint about pre-authorized payments from a Brama Telecom home phone customer. Read Full Decision

July 2, 2015

Will answer questions about the Wireless Code and its full applicability Ottawa, June 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) will host its first-ever Twitter Town Hall …

June 17, 2015

Structure, funding, and television code all up for discussion Ottawa, June 17, 2015 – Earlier this month, the Canadian Radio-television and Telecommunications Commission (CRTC) announced a regular review of the Commissioner …

June 6, 2015

CRTC to review mandate, structure, and code administration Ottawa, June 6, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the review of its operations announced today by the …

May 28, 2015

Complaint #545778 – A complaint about billing of international charges on a Bell Aliant customer’s account. Read Full Decision

May 27, 2015

CCTS announces interpretation on three-year contracts Ottawa, May 27, 2015 – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the …

May 21, 2015

Complaint #519286 – A complaint about billing of long distance charges on a Convergia customer’s account. Read Full Decision

May 20, 2015

Will make public statement before Wireless Code deadline Ottawa, May 20, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) is reviewing a Federal Court of Appeal decision confirming that …