
Complaint #721333 – A complaint regarding incorrect charges on a Bell Canada customer’s account. Read Full Decision
Interesting and important news relating to our organization and the telecommunications and television service industry.
Complaint #721333 – A complaint regarding incorrect charges on a Bell Canada customer’s account. Read Full Decision
CCTS launches its Annual Report Ottawa, November 24, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) reported today that its 2015-16 year concluded with an 18 per cent decrease …
Ottawa, November 1, 2016 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has initiated a proceeding requiring VOIS Inc. to show cause as to why it should …
Ottawa, October 4, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) has responded to the Canadian Radio-television and Telecommunications Commission’s (CRTC) call for comments regarding the effectiveness of the …
Ottawa, September 22, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued an updated annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code of Conduct. At …
Telecom Ombudsman Takes Formal Steps Against Defaulting Service Provider Ottawa, August 11, 2016 – On August 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) terminated the participation of VOIS …
New Owner Promises Full Compliance Ottawa, August 5, 2016 – On July 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) issued a media release to inform the public and Axsit’s customers …
Ottawa, July 26, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued its annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Deposit and Disconnection Code. At the …
Complaint #651065 – A complaint regarding problems experienced by a customer after a co-user was authorized on his account. Read Full Decision
On July 5, 2016, the Commissioner of Complaints for Telecommunications Services (CCTS) issued a media release to inform the public and Axsit’s customers that this VOIP service provider is in breach of …