
Ottawa, June 29, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today released the results of its first-ever public awareness survey. Among the highlights: 20% of all respondents are …
Interesting and important news relating to our organization and the telecommunications and television service industry.
Ottawa, June 29, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today released the results of its first-ever public awareness survey. Among the highlights: 20% of all respondents are …
Ottawa, March17, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges the release this morning by the Canadian Radio-television and Telecommunications Commission’s (CRTC) of the decision in the proceeding …
Ottawa, March 2, 2017 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued its highly anticipated annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code of Conduct. …
Ottawa, February 1, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) announced today that VOIS, an Alberta-based telecom company, is continuing to ignore its obligations to its customers, the …
CRTC assigns code to telecom ombudsman Ottawa, January 8, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges yesterday’s decision by the Canada Radio-Television and Telecommunications Commission (CRTC) introducing …
Ottawa, December 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) wrapped up its 2014-15 reporting year with a 12 per cent decline in complaints – including a first-ever …
Complaint #598243 – A complaint regarding unexplained charges and subsequent credit reporting done by VOIS Inc. on a customer’s account. Read Full Decision
Ottawa, October 22, 2015 – The Commissioner of Complaints for Telecommunications Services (CCTS) announced today that Alberta-based telecom service provider VOIS is in breach of its obligations to customers and CCTS. …
Complaint #570485 – A complaint regarding incorrect charges on a Bell Canada customer’s account. Read Full Decision
Ottawa –We’ve received calls from both residential and business customers of Brama Telecom telling us that their service has been shut off without notice or explanation. Most of them say that …