September 3, 2015
Ottawa –We’ve received calls from both residential and business customers of Brama Telecom telling us that their service has been shut off without notice or explanation. Most of them say that …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
August 17, 2015
Ottawa, August 17, 2015 — The Canadian Radio-television and Telecommunications Commission (CRTC) has released a decision supporting Commissioner for Complaints for Telecommunications Services’ interpretation of the disconnection provisions of the Wireless …
July 31, 2015
Ottawa, July 31, 2015 – Today the Commissioner for Complaints for Telecommunications (CCTS) issued a Decision regarding a complaint about Brama Telecom, a Toronto-based company that provides home phone, internet and TV services …
July 31, 2015
Complaint #579776 – A complaint about pre-authorized payments from a Brama Telecom home phone customer. Read Full Decision
July 2, 2015
Will answer questions about the Wireless Code and its full applicability Ottawa, June 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) will host its first-ever Twitter Town Hall …
June 17, 2015
Structure, funding, and television code all up for discussion Ottawa, June 17, 2015 – Earlier this month, the Canadian Radio-television and Telecommunications Commission (CRTC) announced a regular review of the Commissioner …
June 6, 2015
CRTC to review mandate, structure, and code administration Ottawa, June 6, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes the review of its operations announced today by the …
May 28, 2015
Complaint #545778 – A complaint about billing of international charges on a Bell Aliant customer’s account. Read Full Decision
May 27, 2015
CCTS announces interpretation on three-year contracts Ottawa, May 27, 2015 – In light of the recent Federal Court of Appeal decision to uphold the applicability deadline of the Wireless Code, the …
May 21, 2015
Complaint #519286 – A complaint about billing of long distance charges on a Convergia customer’s account. Read Full Decision
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