Interesting and important news relating to our organization and the telecommunications and television service industry.
Corporate and employee plans still enjoy Wireless Code protection Ottawa, May 15, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges today’s ruling by the Canada Radio-Television and Telecommunications …
CCTS releases first mid-year report on operations Ottawa, April 2, 2015 – With the release of its inaugural Mid-Year Report, the Commissioner for Complaints for Telecommunications Services (CCTS) reports an 8.5 per …
Wireless Code expertise positions organization for new role Ottawa, March 26, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) welcomes today’s proposal by the Canadian Radio-television and Telecommunications Commission …
Complaint #540242 – A complaint about billing of long distance charges on a Bell Aliant customer’s account. Read Full Decision
Complaint #519294 – A complaint about billing of international charges on a Bell Canada customer’s account. Read Full Decision
Complaint #326878 – A complaint about various aspects of the customer’s home phone and wireless services with Bell. Read Full Decision
Complaint #460813 – A complaint about changes to a customer’s wireless contract by Bell. Read Full Decision
Complaint #460950 – A complaint about data roaming charges billed to the customer by TBayTel. Read Full Decision
Complaint #307027 – A complaint regarding a transfer of responsibility and credit report made by Bell concerning a customer’s account. Read Full Decision
Complaint #274525 – A complaint regarding wireless data charges on a Fido customer’s account. Read Full Decision
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