April 4, 2022
9 out of 10 complaints successfully resolved despite challenges presented by pandemic Ottawa (April 4, 2022) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2021-22 …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
December 6, 2021
The CCTS releases its 2020-21 Annual Report Ottawa (December 6, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) reports that it accepted over 17,000 complaints between August 1, 2020 …
August 4, 2021
After repeated attempts to sign-up the service provider, MySignal.ca continues to deny their customers the right to complain to the CCTS Ottawa (August 4, 2021) – The Commission for Complaints …
July 29, 2021
The report identifies the compliance monitoring and enforcement activities of the organization Ottawa (July 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) published its 2020 …
July 22, 2021
Telecom-television ombudsman takes formal steps against non-compliant service provider Ottawa (July 22, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) terminated the participation of service provider SkyChoice …
June 21, 2021
Breaking down the CCTS Procedural Code for our Stakeholders Ottawa (June 21, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) today released the Annotated Guide to the …
March 29, 2021
9 out of 10 complaints resolved during pandemic Ottawa (March 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2020-21 Mid-Year Report, showing a 6% …
February 28, 2021
The CCTS is pleased to announce that Big Wifi Inc., Tikatel and ZNET.CA are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with …
January 31, 2021
The CCTS is pleased to announce that CitéNet Internet, China Creek Internet Services LTD, Neotech, TNEXT Communication Inc. and Mektel Inc. are now Participating Service Providers. Customers who have not …
December 31, 2020
The CCTS is pleased to announce that Lakeland Networks is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …
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