
After repeated attempts to sign-up the service provider, MySignal.ca continues to deny their customers the right to complain to the CCTS Ottawa (August 4, 2021) – The Commission for Complaints …
Interesting and important news relating to our organization and the telecommunications and television service industry.
After repeated attempts to sign-up the service provider, MySignal.ca continues to deny their customers the right to complain to the CCTS Ottawa (August 4, 2021) – The Commission for Complaints …
The report identifies the compliance monitoring and enforcement activities of the organization Ottawa (July 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) published its 2020 …
Telecom-television ombudsman takes formal steps against non-compliant service provider Ottawa (July 22, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) terminated the participation of service provider SkyChoice …
Breaking down the CCTS Procedural Code for our Stakeholders Ottawa (June 21, 2021) – The Commission for Complaints for Telecom-television Services (CCTS) today released the Annotated Guide to the …
9 out of 10 complaints resolved during pandemic Ottawa (March 29, 2021) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2020-21 Mid-Year Report, showing a 6% …
The CCTS is pleased to announce that Big Wifi Inc., Tikatel and ZNET.CA are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with …
Complaint #1084337 – A complaint about Rogers failing to honour an offer it promised to the customer for transferring multiple numbers, and failing to retain and provide proper documentation and …
The CCTS is pleased to announce that CitéNet Internet, China Creek Internet Services LTD, Neotech, TNEXT Communication Inc. and Mektel Inc. are now Participating Service Providers. Customers who have not …
Complaint #1039930A – A complaint about Comwave blocking the porting of numbers, suspending services without consent, applying an Early Cancellation Fee and continuing to bill following suspension. Read Full Decision
The CCTS is pleased to announce that Lakeland Networks is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …