
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
Interesting and important news relating to our organization and the telecommunications and television service industry.
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
Ottawa (August 31, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) is pleased to reinstate ICA Microsystems Inc (ICA) as a Participating Service Provider (PSP), following its expulsion …
The CCTS Publishes its 2022 Compliance Monitoring Report Ottawa (July 27, 2023) – Today the Commission for Complaints for Telecom-television Services (CCTS) published its 2022 Compliance Monitoring Report (CMR), …
Customers will be able to seek resolutions to phone, TV and internet complaints more quickly and effectively than before Today, the Commission for Complaints for Telecom-television Services (CCTS) unveils …
ICA in breach of obligations to customers and ombudsman Ottawa (May 11, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service provider ICA …
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
Telecom ombudsman publishes Mid-Year Report Ottawa (April 4, 2023) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Mid-Year Report. The report shows a 12% increase …
The CCTS is Canada’s national and independent organization dedicated to resolving customer complaints about phone, internet, and TV services, fairly and free of charge. This year, the CCTS celebrates 15 …
Ottawa (March 7, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) welcomes the Canadian Radio-television and Telecommunications Commission (CRTC) show cause proceeding regarding service provider 1174855628 Optitel Mobile Inc. (Optitel …
This year, the CCTS celebrates 15 years of helping Canadians resolve their complaints about their phone, internet, and TV services, free of charge! ASL version We listen, we REALLY listen. …