
The CCTS is pleased to announce that Axia Connect, Valo Networks and Voyageur Internet are now Participating Service Providers. Customers who have not been able to resolve a dispute directly …
Interesting and important news relating to our organization and the telecommunications and television service industry.
The CCTS is pleased to announce that Axia Connect, Valo Networks and Voyageur Internet are now Participating Service Providers. Customers who have not been able to resolve a dispute directly …
Complaint #992898 – A complaint about Bell Canada failing to honour a “lifetime guaranteed” price on a package for multiple services. Read Full Decision
The CCTS is pleased to announce that FibreStream Inc. is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …
Earlier this year, the CCTS began administering the Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC). As of January 31, 2020, the provisions of this mandatory code …
The CCTS is pleased to announce that Charitel is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider can …
The CCTS is pleased to announce that Quantum Internet Solutions and Netspectrum are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these …
CCTS records a 12% decrease in complaints Ottawa (May 12, 2020) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its Mid-Year Report a 12% decrease …
The CCTS is pleased to announce that RTC Havre-Saint-Pierre, eTor Networks and Redbox Wireless are now Participating Service Providers. Customers who have not been able to resolve a dispute directly …
Complaint #1011644 – A complaint about ICA Canada On-Line continuing to bill a customer following the cancellation of services. Read Full Decision
The CCTS is pleased to announce that NCS Network Consulting, Purple Cow Internet, IVC Communications, Télé-Fibre La Minerve, Golden Rural High Speed, Beauce Sans Fil and Oui Henri are now …