CCTS publishes its 2017-18 Mid-Year Report Ottawa (April 10, 2018) – The Commission for Complaints for Telecom-television Services (CCTS) accepted 6,849 complaints between August 2017 and January 2018, 73% more … Read More
Interesting and important news relating to our organization and the telecommunications and television service industry.
The CCTS is pleased to announce that Mazagan Telecom, BV Communications and Netfox Communications Corp. are now participating service providers.
The answer is… it depends. Generally speaking, the prices charged by phone, internet and television service providers in Canada are not regulated by Canada’s communications regulator, the CRTC. This means … Read More
The CCTS is pleased to announce that ICA Wireless Broadband and SSI Micro Ltd. are now participating service providers.
How to file a complaint with the CCTS the right way Last week’s events involving a price increase from Public Mobile and the customers of its $40/4GB and $120/12 GB … Read More
The CCTS is pleased to announce that Toronto Telecom, Ice Wireless and CityWest Cable & Telephone corp. are now participating service providers. Customers who have not been able to resolve … Read More
Source: Erica Johnson, full story at CBC News ‘We do not believe the concerns raised represent our values or sales practices,’ Rogers says Call centre employees working for Rogers Communications … Read More
Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code announced this … Read More
The CCTS is pleased to announce that Quadro Communications Co-operative Inc., Tuckersmith Communications, Simconet Technologies Inc. and Cardinal Telecom are now participating service providers. Customers who have not been able … Read More