This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they are no longer providing services that are within the CCTS’ mandate.
- 9113-8404 Quebec Inc. which was the legal entity that provided telecom services under the brand 6Telecom. Digitcom Telecommunications Inc. acquired 6Telecom. CCTS continues to help customers with complaints about 6Telecom.
- 9195-5302 Quebec Inc. which was the legal entity that provided telecom services under the brand ELPC. FleetTél Inc. acquired the assets of ELPC. CCTS continues to help customers with complaints about FleetTél Inc.
- Encore Telecom Inc. which operated the trade name Navatalk.
Before doing so, the CCTS seeks public input on whether these companies may still be providing in-scope telecom or television services to customers, either under the names listed or under a new name. If so, the service providers must, as a result of regulatory requirements, continue to participate in the CCTS, which means customers can complain to the CCTS.
In the event the CCTS terminates their participation, the service providers will still be bound by certain requirements, including, abiding by the CCTS rules in respect to confidentiality and in respect to honouring any remedies that have resulted from prior complaints to the CCTS.
If you are still receiving service from one of these companies, please notify us at StakeholderRelations@ccts-cprst.ca or call 1-855-697-0521.
Start a Live Chat