This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe that they longer provide telecom services and/or services that are within the CCTS’ mandate.
- VerseTel Inc;
- Cardinal Telecom (2000) Inc.;
- All Communications Network of Canada, Flash Services (ACN, Flash services);
- Caninter.net Inc.;
- Velocity Networks Inc.
- LinkCom
- AIC Global Communications Inc.
Before doing so, the CCTS seeks public input on whether these companies may still be providing in-scope telecom or television services to customers, either under the name listed or under a new/different name. If so, the service provider(s) must, as a result of regulatory requirements, continue to participate in the CCTS, which means customers can complain to the CCTS.
In the event the CCTS terminates their participation, the service providers will still be bound by certain requirements, including and not limited to, abiding by the CCTS rules in respect to confidentiality and in respect to honouring any remedies that have resulted from prior complaints to the CCTS.
If you are still receiving service from one of these companies, please notify us at StakeholderRelations@ccts-cprst.ca or call 1-855-697-0521.
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