January 16, 2024
Complaints rise as Rogers surpasses Bell in complaints for the first time in 15 Years The Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Annual Report today, which …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
December 5, 2023
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
November 15, 2023
InnSys Inc. in breach of obligations to customers and ombudsman Ottawa (November 15, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service …
November 8, 2023
This notice is further to our public notices dated September 5 and October 4, 2023 in which we advised the public that the CCTS intended to terminate the participation of …
October 4, 2023
This notice is to inform the public that the CCTS intends to terminate the participation of 9059-8533 Québec Inc. (Nogard Communications) because there is reason to believe it is no …
September 5, 2023
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
August 31, 2023
Ottawa (August 31, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) is pleased to reinstate ICA Microsystems Inc (ICA) as a Participating Service Provider (PSP), following its expulsion …
July 27, 2023
The CCTS Publishes its 2022 Compliance Monitoring Report Ottawa (July 27, 2023) – Today the Commission for Complaints for Telecom-television Services (CCTS) published its 2022 Compliance Monitoring Report (CMR), …
May 23, 2023
Customers will be able to seek resolutions to phone, TV and internet complaints more quickly and effectively than before Today, the Commission for Complaints for Telecom-television Services (CCTS) unveils …
May 11, 2023
ICA in breach of obligations to customers and ombudsman Ottawa (May 11, 2023) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service provider ICA …
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