March 22, 2018
The answer is… it depends. Generally speaking, the prices charged by phone, internet and television service providers in Canada are not regulated by Canada’s communications regulator, the CRTC. This means …
General
February 20, 2018
How to file a complaint with the CCTS the right way Last week’s events involving a price increase from Public Mobile and the customers of its $40/4GB and $120/12 GB …
January 15, 2018
Source: Erica Johnson, full story at CBC News ‘We do not believe the concerns raised represent our values or sales practices,’ Rogers says Call centre employees working for Rogers Communications …
December 1, 2017
Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code announced this …
November 20, 2017
Source: Erica Johnson · Go Public – CBC News Bell says allegations are ‘completely unfounded and untrue’ A longtime Bell Canada employee describes working in the company’s Scarborough, Ont., call centre as “a …
September 2, 2017
Source: brad.oswald@freepress.mb.ca | Twitter: @BradOswald | https://www.winnipegfreepress.com/arts-and-life/entertainment/TV/crtc-introduces-guidelines-for-tv-providers-442534123.html New code will help customers address woes with cable or satellite companies Ever been so mad at your cable- or satellite-TV provider that …
August 31, 2017
Read more at MobileSyrup.com: Why the CRTC’s new television code matters for telecom customers By Sameer Chhabra Canada’s telecom regulator has a complaints department that now protects television subscribers When people hear the …
August 30, 2017
By Sameer Chhabra AUG 30, 2017 https://mobilesyrup.com/2017/08/30/canadas-telecom-ombudsman-going-start-accepting-subscription-television-complaints/ Canada’s telecom complaints commission will start accepting subscription television complaints The Commission for Complaints for Telecom-Television Services (CCTS) will officially start accepting television …
August 25, 2017
Read more: http://www.itworldcanada.com/article/warning-protect-your-mobile-phone-numbers-from-being-hijacked/396018#ixzz4r3Vjj5Mm or visit http://www.itworldcanada.com for more Canadian IT News Howard Solomon @howarditwc Published: August 25th, 2017 Ever since they appeared a decade ago smart phones have been a thorn …
August 9, 2017
With files from CTV Atlantic’s Kelland Sundahl. CTV Atlantic Published Wednesday, August 9, 2017 10:05PM ADT http://atlantic.ctvnews.ca/cuts-to-two-major-fibre-optic-links-caused-telecommunications-blackout-bell-aliant-1.3539500 Bell Aliant says a major telecommunications blackout on Friday was caused by accidental …
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