October 10, 2024
Ottawa (October 10, 2024) – In recognition of Ombuds Day, which celebrates ombuds services and their work to resolve complaints in a fair and impartial manner, the Commission for Complaints …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
October 8, 2024
This is a joint news release between the Government of Yukon and the Commission for Complaints for Telecom-television Services (CCTS). This summer, Yukoners have reported ongoing poor quality cellular phone …
September 4, 2024
Ottawa (September 4, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has released its new 2024-2029 Strategic Plan, setting the direction for how the organization will approach its …
August 29, 2024
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe that they longer provide …
June 25, 2024
This notice is further to our public notice regarding intention to terminate participation dated April 17, 2024 in which we advised the public that CCTS intended to terminate the participation …
May 16, 2024
Ottawa (May 16, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, which identify telecom and TV service provider compliance with requirements …
April 25, 2024
Telecom ombudsman publishes Mid-Year Report Ottawa (April 25, 2024) – The Commission for Complaints for Telecom-television Services (CCTS) released its 2023-24 Mid-Year Report today. The report shows a 43% …
April 17, 2024
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they are no longer …
January 30, 2024
Final public notice confirming termination of participation Ottawa (Jan 30, 2024) – This notice is further to our public notice dated December 5, 2023 in which we advised the public …
January 29, 2024
Ottawa (29 January 2024) – The Commission for Complaints for Telecom-television Services (CCTS) acknowledges the Canadian Radio-television and Telecommunications Commission (CRTC) decision that found Optitel Mobile Inc.(Optitel) in violation of the …
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