November 30, 2020
The CCTS is pleased to announce that Riondel Cable and EGC Telecom are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
November 30, 2020
CCTS records a 19% decrease in complaints Ottawa (November 30, 2020) – Today, the Commission for Complaints for Telecom-television Services (CCTS) released its 2019-20 annual report, showing an overall …
November 2, 2020
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe they no longer provide …
October 31, 2020
The CCTS is pleased to announce that Airnet Wireless is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …
September 30, 2020
The CCTS is pleased to announce that Axia Connect, Valo Networks and Voyageur Internet are now Participating Service Providers. Customers who have not been able to resolve a dispute directly …
July 31, 2020
The CCTS is pleased to announce that FibreStream Inc. is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider …
July 21, 2020
Earlier this year, the CCTS began administering the Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC). As of January 31, 2020, the provisions of this mandatory code …
June 30, 2020
The CCTS is pleased to announce that Charitel is now a Participating Service Provider. Customers who have not been able to resolve a dispute directly with this service provider can …
May 31, 2020
The CCTS is pleased to announce that Quantum Internet Solutions and Netspectrum are now Participating Service Providers. Customers who have not been able to resolve a dispute directly with these …
May 12, 2020
CCTS records a 12% decrease in complaints Ottawa (May 12, 2020) – The Commission for Complaints for Telecom-television Services (CCTS) reports today in its Mid-Year Report a 12% decrease …
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