Interesting and important news relating to our organization and the telecommunications and television service industry.
EasyVoice Telecom Inc. in breach of obligations to customers and industry ombuds Ottawa (March 4, 2026) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service provider EasyVoice Telecom Inc. (EasyVoice) for depriving six customers of remedies required …
This notice is to inform the public that the CCTS intends to terminate the participation of Scandia ISP Internet Inc. (ISP Canada), Springtel Communications Inc., and Leepfrog Telecom Ltd., because …
This notice is further to our Public notice regarding intention to terminate participation dated December 1, 2025 in which we advised the public that CCTS intended to terminate the participation of …
Billing issues remain top concern for wireless, internet, TV, and phone service customers. Ottawa (January 14, 2026) – The Commission for Complaints for Telecom-television Services (CCTS) released its Annual Report today, outlining key consumer complaint data, trends, and emerging issues across Canada’s …
This notice is to inform the public that the CCTS intends to terminate the participation of Yahoo Canada Corp. and Zymos Computer Systems Inc. (Zid Internet) because there is reason …
This notice is further to our Public notice regarding intention to terminate participation dated August 25, 2025 in which we advised the public that CCTS intended to terminate the participation …
The Commission for Complaints for Telecom-television Services (CCTS) is pleased to announce that Josée Bidal Thibault will become its new Commissioner and Chief Executive Officer, effective January 1, 2026. This …
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe that it is no …
This notice is further to our Public notice regarding intention to terminate participation | April 2025 dated April 15, 2025, in which we advised the public that CCTS intended to …
A new report from the Commission for Complaints for Telecom-television Services (CCTS) reveals how well service providers have fulfilled their obligations to remain in good standing with the CCTS, Canada’s …
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