This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe that it is no longer providing telecom services and/or services that are within the CCTS’ mandate.
- RSCOM Business LLC which is the legal entity that provides telecom services under the brand name Avalo
- Infosat Communications LP which is the legal entity that provides telecom services under the brand name Infosat Communications
- Réseau Picanoc.net Inc which is the legal entity that provides telecom services under the brand name Réseau Picanoc.net
Before doing so, the CCTS seeks public input on whether the companies may still be providing in-scope telecom or television services to customers, either u1qander the name listed or under a new/different name. If so, the service provider must, as a result of regulatory requirements, continue to participate in the CCTS, which means customers can complain to the CCTS.
In the event the CCTS terminates their participation, the service providers will still be bound by certain requirements, including and not limited to, abiding by the CCTS rules in respect to confidentiality and in respect to honouring any remedies that have resulted from prior complaints to the CCTS.
If you are still receiving service from this company, please notify us at StakeholderRelations@ccts-cprst.ca or call 1-855-697-0521.
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