April 29, 2026
Wireless, internet, phone, and TV consumers complaints up 61%, according to latest industry ombuds report. Ottawa (April 29, 2026) – Consumer complaints about telecom and TV services have increased by 61%, …
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
April 14, 2026
This notice is further to our Public notice regarding intention to terminate participation dated March 2, 2026, in which we advised the public that CCTS intended to terminate the participation …
March 4, 2026
EasyVoice Telecom Inc. in breach of obligations to customers and industry ombuds Ottawa (March 4, 2026) – The Commission for Complaints for Telecom-television Services (CCTS) has terminated the participation of service provider EasyVoice Telecom Inc. (EasyVoice) for depriving six customers of remedies required …
March 2, 2026
This notice is to inform the public that the CCTS intends to terminate the participation of Scandia ISP Internet Inc. (ISP Canada), Springtel Communications Inc., and Leepfrog Telecom Ltd., because …
January 28, 2026
This notice is further to our Public notice regarding intention to terminate participation dated December 1, 2025 in which we advised the public that CCTS intended to terminate the participation of …
January 14, 2026
Billing issues remain top concern for wireless, internet, TV, and phone service customers. Ottawa (January 14, 2026) – The Commission for Complaints for Telecom-television Services (CCTS) released its Annual Report today, outlining key consumer complaint data, trends, and emerging issues across Canada’s …
December 1, 2025
This notice is to inform the public that the CCTS intends to terminate the participation of Yahoo Canada Corp. and Zymos Computer Systems Inc. (Zid Internet) because there is reason …
October 24, 2025
This notice is further to our Public notice regarding intention to terminate participation dated August 25, 2025 in which we advised the public that CCTS intended to terminate the participation …
October 15, 2025
The Commission for Complaints for Telecom-television Services (CCTS) is pleased to announce that Josée Bidal Thibault will become its new Commissioner and Chief Executive Officer, effective January 1, 2026. This …
August 25, 2025
This notice is to inform the public that the CCTS intends to terminate the participation of the following service providers because there is reason to believe that it is no …
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