https://www.ccts-cprst.ca/wp-content/uploads/2024/01/Detailed-Analysis-of-Leading-Complaint-Issues-2022-2023.xlsx
Licence and Notes IMPORTANT NOTES Complaint issues Many complaints raise more than one issue. For example, a customer may complain that their invoice contains a billing error, and that the…
https://www.ccts-cprst.ca/wp-content/uploads/2024/01/Analyse-detaillee-des-problemes-souleves-dans-les-plaintes-2022-2023.xlsx
…limite de crédit Dépôt de sécurité ou limite de crédit consommateur Sherwood Park Alberta relève du mandat CI-0033691 WISP Online services d’accès à Internet Prestation des services Installation/annulation de service…
https://www.ccts-cprst.ca/heres-everything-you-need-to-know-about-canadas-unlocking-fee-ban/
Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code…
https://www.ccts-cprst.ca/warning-protect-your-mobile-phone-numbers-from-being-hijacked/
Read more: http://www.itworldcanada.com/article/warning-protect-your-mobile-phone-numbers-from-being-hijacked/396018#ixzz4r3Vjj5Mm or visit http://www.itworldcanada.com for more Canadian IT News Howard Solomon @howarditwc Published: August 25th, 2017 Ever since they appeared a decade ago smart phones have been a…
https://www.ccts-cprst.ca/crtc-launches-regulatory-proceeding-against-vois/
Ottawa, November 1, 2016 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has initiated a proceeding requiring VOIS Inc. to show cause as to why it…
https://www.ccts-cprst.ca/responding-covid-19-outbreak-2/
Current Status In light of recent developments surrounding the spread of COVID-19, for the safety of our staff and as a preventative measure to assist with physical distancing practice,…
https://www.ccts-cprst.ca/lessons-from-the-public-mobile-price-increase/
How to file a complaint with the CCTS the right way Last week’s events involving a price increase from Public Mobile and the customers of its $40/4GB and $120/12…
https://www.ccts-cprst.ca/responding-covid-19-outbreak/
Current Status In light of recent developments surrounding the spread of COVID-19, we want to ensure customers that we are still here to assist them during these difficult and…
https://www.ccts-cprst.ca/request-for-information-review-of-process/
Review of CCTS Service Delivery Process and Related Technologies Issued: December 3, 2018 Response deadline: January 4, 2018 at 5 PM Eastern Submission of questions deadline: December 17, 2018…
https://www.ccts-cprst.ca/ccts-releases-first-public-awareness-survey/
Ottawa, June 29, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today released the results of its first-ever public awareness survey. Among the highlights: 20% of all respondents…
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