Participating Service Providers

To ensure the CCTS can provide free and effective complaint resolution services to customers when they need it, the CRTC requires internet, phone, and licensed TV service providers in Canada to participate in the CCTS.

Below is a list of telecom and TV service providers who are in good standing and participants in our ombudsman complaint program.

Don’t see your provider on this list? We might still be able to help.
If your complaint falls within our mandate, but your service provider does not currently participate in the CCTS, we take the necessary action to enroll your service provider in our complaint resolution program within 30 days of you filing your complaint.

Learn more about our complaint handling process here.
For a list of non-compliant providers, click here.

10-10-100

www.1010100.com

10-10-580

www.1010580.com

10-10-620

www.1010620.com

1011295.com

1011295.com

295.ca

www.295.ca

307net

www.307net.ca

450Tel

4pairless Communications Inc.

8COM

8com.ca

9039-4255 Quebec Inc. (Beauce Sans Fil)

beaucesansfil.com

9113-8404 Quebec Inc. (6Telecom)

www.6telecom.com

9330-9144 Québec inc. (Transat Télécom)

transattelecom.ca

Acanac Inc.

www.acanac.com

Accelerated Connections Inc.

www.connections.ca

Access Communications

www.myaccess.ca

Achatplus Inc.

www.achatplus.com/en

ACT Teleconferencing Canada Inc.

AEBC Internet Corporation

www.aebc.com

Aerial Internet

www.aerialinternet.ca

Agilis Networks

agilisnet.com

AIC Global Communications Inc.

AireNet Internet Solutions

www.airenet.com

Airnet Wireless

airnet.ca

All Communications Network of Canada (ACN Canada)

www.acncanada.ca

AllCore Communications Inc.

allcore.ca

Allesi Télécom et Sécurité

allesi.ca

Allo Telecom

allotelecom.ca

Allstream Inc.

www.allstream.com

Altima Telecom

altimatel.com

Aol Canada

www.aol.ca

Arrow Technology Group

www.atg.net

Astro-Tech System Solutions Inc.

www.astro-tech.net

Atalk

atalk.ca

Atop TV

atoptv.com

Auracom

www.auracom.net

Avenue

Axess Communications

www.myaccess.ca

Axia Connect Ltd.

www.axia.com

Axsit

axsit.ca

B2B2C Inc.

www.b2b2c.ca

Beanfield

www.beanfield.com

Bell Aliant

www.bell.ca

Bell Canada

www.bell.ca

Bell MTS

about.bellmts.ca

Benoit Cablevision (Benoit Brothers Contracting Ltd.)

Big Wifi Inc.

www.bigwifi.ca

Branchez.Net

www.branchez.net

Bruce Telecom

www.brucetelecom.com

BV Communication

www.bvcomm.com

BZ Télécom

bztelecom.ca

Cable Cable Inc.

www.cablecable.net

Cablevision du nord du Québec

www.cablevision.qc.ca

CallSelect

www.callselect.ca

Can Com Internet Inc.

www.can-com.com

Canada Direct (CD Tel)

www.canadadirect.ca

Canada Payphone

Canada Relink

Canadian Car Club

canadiancarclub.com/

Caninter.net

caninter.net

Canopco

Cardinal Telecom (2000) Inc.

Carry Telecom

carrytel.ca

CaspianWave

www.caspianwave.com

Charitel

charitel.ca

Chatr Wireless

www.chatrwireless.com

China Creek Internet Services LTD

nethop.net

China Mobile International (Canada) Inc.

China Telecom Canada Corp.

www.chinatelecomglobal.com

Choice Tel

CIK Telecom Inc.

www.ciktel.com

Cipher TV

www.ciphertv.com

CitéNet Internet

www.citenet.net/en

City Wide Communications

yourcitywide.com

Cityfone Telecommunications

www.cityfone.net

CityWest Cable & Telephone Corp.

www.citywest.ca

Cloudli

www.cloudli.com

Coextro Inc. (2332683 Ontario Inc.)

www.coextro.com

Cogeco Connexion

www.cogeco.ca/en

Cogeco Peer 1

Cogent Canada

www.cogentco.com/en

Colba.Net

www.colba.net

Collect to Cell

www.collecttocell.com

Columbia Wireless Inc.

www.columbiawireless.ca

Compagnie de Téléphone de Saint-Victor : Groupe Maskatel S.E.C.

Compagnie de Téléphone Upton : Groupe Maskatel S.E.C.

ComparAction

www.comparaction.com

Compton Communications

www.compton.net

Compuxellence

Comwave

www.comwave.net

Connect it Networks

connectit.cloud/en

Connexio

connexio.ca

Convergia Networks Inc.

www.convergia.ca

Cooptel

www.cooptel.ca

Cottage Country Internet

www.cottagecountry.net/

Cronomagic

www.cronomagic.com

Cross Country T.V. Limited

www.xcountry.tv

Cybernet Communications Ltd.

www.cybernetcom.ca

DCI Telecom

www.dcitelecom.com

Dedicated Access

d-access.net

Diallog Telecommunications Corp.

diallog.com

Dialpad Inc.

www.dialpad.com

DialTone

dialtone.ca

DID Logic Limited

didlogic.com

Digicom

digicom.ca/en

DigitalWeb Internet Services

www.digitalweb.net

Distributel

www.distributel.ca

Dryden Municipal Telephone System (DMTS)

www.dmts.biz

Durham Broadband

www.durhambroadband.ca

e-SatTel

www.esattel.com

Eastlink (Amtelecom, People’s Tel GP Inc., Persona)

www.eastlink.ca

Easy Voice Telecom

easyvoice.ca

EBOX Inc.

www.ebox.ca/en

EGC Telecom

egctelecom.ca

Eh!tel Networks Inc.

www.ehtel.ca

EMAK Telecom

emak.tech

Encore Telecom

Epik Networks

www.epiknetworks.com

Espacenet Inc.

espacenet.ca

eTor Networks

www.etornetworks.com

Évolu-net Inc.

www.evolu-net.ca/

Execulink

www.execulink.ca

Eyesurf Corp

www.eyesurf.net

Falcon Internet Services

www.falconnet.ca

Fibernetics

www.fibernetics.ca

FibreStream Inc.

www.fibrestream.ca

Fidalia Networks Inc.

www.fidalianetworks.com

FirstCloud Telecom (1429862 Ontario Ltd.)

first-cloud-telecom.business.site

Fizz

fizz.ca/en

Fleettel Inc.

fleettel.ca

Followtel

followtel.com

Fongo Inc.

www.fongo.com

Freedom Mobile Inc.

www.freedommobile.ca

Freedom Phone Lines

Frontline Broadband

frontline.ca

G3 Telecom

www.g3telecom.com

Galaxy Broadband Communications Inc

www.galaxybroadband.ca

Geneva Systems Ltd.

www.genevasystemltd.com

GETUS Communications LTD

getus.ca

Globalstar

www.globalstar.ca

Gold Leaf Telecom Ltd.

www.myglt.net

Golden Rural High Speed

www.goldenrural.org

Good Call (Calling card)

good2GO Mobile

www.good2gomobile.com

GoTo Technologies Canada Ltd.

www.goto.com

GPNetworks

gpnetworks.ca/gpnet

Group of Gold Line

www.goldline.net

Groupe TransVision Réseau

www.gtvr.com

Groupe-Acces Communications

acces.com/en

High Speed Crow Inc.

www.highspeedcrow.ca

ICA Wireless

icawireless.ca

Ice Wireless

www.icewireless.com

IceNet Wireless

Iktel Networks

www.iktel.ca

Impact Telecom

www.impactconnect.ca

InfoSat Communications

www.infosat.com

Intelecom Solutions Inc.

gointelecom.com

Inter.net Canada

ca.inter.net

Internet Access Solutions Ltd.

iasl.com

Internet LightSpeed Communications

www.lightspeed.ca

Internet Papineau

www.ipapineau.net/en

IP4B Telecom Inc.

ip4b.ca/en

Iristel

www.iristel.com

iRoam Mobile Solutions Inc.

personal.iroam.com

ISP Canada (Scandia ISP Internet Inc.)

isp.ca

italkBB

iTel Networks Inc.

itel.com

iTeraTEL Communications Inc.

www.iteratel.com

iTeraTEL Communications Inc.

www.iteratel.com

ITP/International Telephone Prod. LTD

www.inttelprod.com

IVC Communications Inc.

www.ivctel.com

Jibfou

jibfou.ca

K2 Systems Inc.

k2systems.ca

Kaslo infoNet Society

www.kin.bc.ca

Key 2 Communications Inc.

www.key2.ca

King George Communications

Kingston Online Services

kos.net

KnowRoaming Ltd.

www.knowroaming.com

Kwic Internet

www.kwic.com

La Corporation Hearst Connect Corporation

www.hearstconnect.com

Lakeland Networks

www.lakelandnetworks.com

Leaf Telecommunications (Leaftel)

Les.Net (1996) Inc.

les.net

Level (3) Communications

Linkcom

www.linkcom.ca

Logatel Inc.

www.logatel.com/en

LooneyCall

www.looneycall.ca

LuckyCall

Lüm Mobile

lum.ca

Lycatalk

www.lycatalk.ca

Magic Jack, LP

Maskatel : Groupe Maskatel S.E.C.

maskatel.ca

MaximumISP

maxisp.ca

MCI Canada

www.mci.com

MCSNet

www.mcsnet.ca

Mektel Inc.

Metro Loop, a division of Xplore Inc

metroloop.net

Minitel Communications Corporation

minitel.ca

Movita Communications Inc.

www.movita.me

Multi Wifi Krt

multitech.ca

My BC Datacom

www.mybcdc.ca/index.html

National Capital FreeNet

www.ncf.ca

National Teleconnect

nationalteleconnect.com

Navatalk

www.navatalk.com

Navigata Communications Limited

www.navigata.ca

NCIC Operator Services

www.ncic.com

NCS Managed Services Inc.

novascotiahighspeedinternet.com

Net Live

netlive.live

Net Reach

www.reach.net

NetAccess Systems Inc.

netaccess.ca

Netcrawler

netcrawler.ca

Netflash Internet Solutions

netflash.net

Netfox Communications Corp.

netfox.ca

NetRevolution

www.netrevolution.com

Netspectrum

netspectrum.ca/en

NetTalk

www.nettalk.com

NetZero

www.netzero.net

NEWT Business Services

business.fibernetics.ca

Nextcom Wireless Networks

www.nextcom.ca

Niagara Regional Broadband Network (NRBN)

www.nrbn.ca

North Frontenac Telephone Corporation Ltd.

North Nova Cable Limited

Northern Rural Networks

www.northernrural.net

NorthernTel

www.northerntel.ca

Northwestel

www.nwtel.ca

Novus Entertainment Inc.

www.novusnow.ca

NRTC Communications

www.nrtco.net

Nucleus Information Service Inc.

www.nucleus.com

NuEra Telecom

www.nueratelecom.net

Odynet

www.ody.ca

OneConnect Services

OnlineTel

www.worldline.ca

Ontarioeast.Net

www.ontarioeast.net

Ontera

www.ontera.ca

Oricom Internet

www.oricom.ca

Ouilink Communications

ouilink.ca

Owtel

www.owtel.ca

PageNet

www.pagenet.ca

Parolink.net

www.parolink.net

Pathway Communications

www.pathcom.com

People Line

www.peopleline.net

Petro Canada Mobility

mobility.petro-canada.ca

Phone Factory

phonefactory.ca

Phone Power

phonepower.com

Phonebox

gophonebox.com

Pinnacle Communications Ltd.

www.pinnaclecommunications.com

Point to Point Broadband

www.ptpbroadband.com/?page_id=599

Porchlight.ca

www.porchlight.ca

POYNT360 Inc.

www.poynt360.ca

Primus

www.primus.ca

Public Mobile

www.publicmobile.ca/en

Purple Cow Internet

www.purplecowinternet.com

PWHR Solutions

pwhr.ca

Quadro Communications Co-operative Inc.

www.quadro.net

Quantum Internet Solutions Ltd.

www.quantuminternetsolutions.com

Quebec internet

www.quebecinternet.net

Querizon

www.querizon.ca

Radia Telecom

radiatelecom.com/

Radio & Télévision Communautaire Havre-Saint-Pierre

rtccable.com

RadioActif

www.radioactif.com

Rafiki Technologies Inc.

www.rafiki.ca

Rapid Connex

www.rapidconnex.ca

ReachCast

www.reachcast.ca

Ready SIM

Redbox Wireless

redboxwireless.com

Redden.on.ca

Reliant Communications Inc.

www.reliantcommunications.ca

Réseau Picanoc.net

RingCentral

www.ringcentral.ca

Riondel Cable

bluebell.ca

RuralWave

ruralwave.ca

S.M.S. Vox Inc.

SaskTel

www.sasktel.com

Schneider’s Computing and Websites Ltd.

www.scomputing.ca

Sears Connect

Seaside Communications Powered by Rogers (Seaside Cable)

www.seaside.ns.ca

Seaside Wireless Communications Inc. Powered by Rogers

www.seasidehighspeed.com

Secure by Design

www.secure-by-design.com

SecureNet Information Services Inc.

www.securenet.net

Selectcom Inc.

www.selectcom.ca

Selectcom Telecom

www.selectcomtelecom.ca

Services Internet Sag-Lac WIMAX Inc.

Shaw Hamilton, formerly Mountain Cable

Silo Wireless

Simconet Technologies Inc.

www.simconetdsl.ca/index.php

Smart Telecom

smarttelecom.ca

Social Wifi/Wifi Social

socialwifi.com

Sogetel

www.sogetel.com

Source Cable Ltd.

www.sourcecable.ca

Speak Out Wireless

Springtel Communications Inc.

SSi Micro Ltd.

www.ssimicro.com

Start.ca

www.start.ca

Storm Internet

www.storm.ca

Sugar Mobile

www.sugarmobile.ca

Sunwire Inc.

www.sunwire.ca

Surf Media Inc.

www.surfinternet.ca

Swiftvox

voip.ms

SwitchWorks

switchworks.com

T. Grand Networks Inc. (QuickStream Internet)

www.qkstream.com

T.A. Networks Inc.

www.tanetworks.ca

Talk Wireless

www.talkwireless.ca

Talkit.ca

www.talkit.ca

Tamaani Internet

tamaani.ca

Targo Communications

www.targo.ca

TBayTel

www.tbaytel.net

Tech Happy Inc.

techhappy.ca

Tekdata

tekdata.info

TekSavvy Solutions Inc.

www.teksavvy.com

Tel-Synergy

www.tel-synergy.com

Télé-Fibre La Minerve

www.telefibrelaminerve.com

Télébec

www.telebec.com

Télécommunications Xittel : Groupe Maskatel S.E.C.

www.xittel.net/en/residential.aspx

Telehop

www.telehop.com

Téléphone de Courcelles

www.telcourcelles.qc.ca

Téléphone de Lambton

www.tellambton.com

Téléphone Saint-Éphrem : Groupe Maskatel S.E.C.

www.telstep.ca

Telesave Communications Ltd.

Telico

www.telico.ca

Teliphone Corp.

Telizon

telizon.biz

Telkel Communications Inc. (Chouette Télé)

Telkel Inc.

www.telkel.ca/en

telMAX

telmax.com

TenTenTel

www.tententel.com

TeraGo Networks

www.terago.ca

The Internet Centre Canada Inc.

incentre.net

ThinkTel

www.thinktel.ca

Tikatel

Tiny Mobile

www.tinymobile.ca

TNEXT Communication Inc.

tnext.ca

Toronto Telecom

www.torontotelecom.ca

Total Cable Services Inc.

www.totalcableservice.com

Tough Country Communications

toughcountry.ca

TrappCall

trappcall.com

Truespeed Internet Services Inc.

www.truespeed.ca

Tuckersmith Communications Co-operative Ltd.

www.tcc.on.ca

UniRéso Télécom

www.uniresotelecom.ca

Uniserve

www.uniserve.com

Unite Communications Corporation

www.unite.ca/

Unity Connected Solutions Inc.

www.unityconnected.com

Unmetered

www.unmetered.io

UpTélé Inc.

www.uptele.com/fr

Utility Network & Partners Inc.

www.qwave.ca

Valley Fiber

valleyfiber.ca

Valo Networks Ltd.

valonetworks.com

Vaxxine Computer Systems Inc.

web.vaxxine.com

Velcom

www.velcom.ca

Velocity Networks Inc.

velocitynetworks.ca

VerseTEL Inc.

www.321dial.com

VIANET

vianet.ca

Videotron

www.videotron.com

VIF Internet

service.vif.com

VillageNet

www.villagenet.ca

Virgin Plus

www.virginplus.ca

VISP

getvisp.ca

VM Systems

www.vm-systems.com

VMedia

www.vmedia.ca

Vodalink Telecom Inc.

www.vodalink.ca

Voice Network Inc.

www.voicenetwork.ca

VoIP Much Phone Company Inc

www.voipmuch.ca

Vonage

www.vonage.ca

Vox

vox.ca

Voyageur Internet Inc.

voyageurinternet.ca

WaveDirect Telecommunications Ltd.

www.wavedirect.net

Westman Communications Group

www.westmancom.com

WestNet Wireless

www.westnet.ca

Wightman

www.wightman.ca

WiMac Tel

www.wimactel.com

WISP Internet Services Inc.

wisponline.ca

World-Link Communications Inc.

www.wlink.ca/html/index.htm

Worldline

www.worldline.ca

WTC Communications

www.wtccommunications.ca

Xamika Corporation

www.xamika.com

Xinflix

xinflix.com

Xplore Inc.

www.xplore.ca

Yak Communications

www.yak.ca

YAP – Your Affordable Provider Inc.

yapnet.ca

Yesup

Zid Internet

www.zid.com