A career at the CCTS

The CCTS offers career opportunities in the dynamic fields of telecommunications, TV and alternative dispute resolution.

ASL version

Why work with the CCTS

Based in Ottawa, ON, we use our dispute resolution and related skills to help customers and service providers resolve problems. The CCTS is staffed by smart and dedicated people from various professional and personal backgrounds. The environment is collegial, and we emphasize dedication and teamwork in a professional setting.

Learn more here.

 

Current opportunities

 

Complaint Resolution Officer

Job Type: Full time, permanent with benefits

Salary: $57,000 annual salary

The Commission for Complaints for Telecom-television Services is the Canadian communications industry ombudsman located in downtown Ottawa.  The organization’s mandate is to review and resolve consumer and small business telecommunications

Customer Service Representative

Job Type: Permanent, Full-Time

Salary: $40,000 per year

The Commission for Complaints for Telecom-television Services (CCTS) is a customer-oriented organization located in downtown Ottawa. The organization’s mandate is to review and resolve consumer and small business telecom and

Executive Assistant, Administrative Assistant(s), Administrative Assistant/Receptionist

Job Type: Permanent, Full-Time position with benefits

Salary: Competitive salary, based on experience

The Commission for Complaints for Telecom-television Services (CCTS) is a customer-oriented organization located in downtown Ottawa. The organization’s mandate is to review and resolve consumer and small business telecom and

Regulatory Analyst

Job Type: Permanent, full-time, with benefits

Salary: $60,000 - $70,000 per year

The Commission for Complaints for Telecom-television Services (CCTS) is the Canadian communications industry ombudsman, located in downtown Ottawa. The CCTS provides a free and impartial service to customers of approximately

Help Desk Technician

Job Type: Permanent, full-time with benefits

Salary: $40,000 per year

The Commission for Complaints for Telecom-television Services (CCTS) is a customer-oriented organization located in downtown Ottawa. The organization’s mandate is to review and resolve consumer and small business telecom and

Law Intern

Job Type: Permanent, part-time (10-20 hours per week)

Salary: $19 - $23 /hr, depending on experience

The Commission for Complaints for Telecom-television Services (CCTS) is a customer-oriented organization located in downtown Ottawa. The organization’s mandate is to review and resolve consumer and small business telecom and

Senior Customer Service Representative

Job Type: Permanent, full-time, with benefits

The Commission for Complaints for Telecom-television Services (CCTS) is the Canadian communications industry ombudsman, located in downtown Ottawa. The CCTS provides a free and impartial service to customers of approximately

Communications and Stakeholder Relations Coordinator

Job Type: Permanent, full-time, with benefits

Salary: $55,000 per year

The Commission for Complaints for Telecom-television Services (CCTS) is the Canadian communications industry ombudsman, located in downtown Ottawa. The CCTS provides a free and impartial service to customers of approximately

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