Current Opportunities

“The job is always interesting. Additionally, my peers are very friendly and it’s a great working environment.”

Customer Service Representative

Job Type: Permanent, Full-Time

Salary: $40,800 per year ($19.62/hour)

The Commission for Complaints for Telecom-television Services (CCTS) is a customer-oriented organization located in downtown Ottawa. The organization’s mandate is to review and resolve consumer and small business telecom and

Manager, Compliance

Job Type: Permanent, full-time, with benefits

Salary: starting at $70,000 - $85,000 per year

At the CCTS, our mandate is to review and resolve telecommunications and television complaints after interaction between the customer and their service provider has failed to produce a satisfactory outcome.

Complaint Resolution Officer

Job Type: Full time

Salary: Starting at $59,000 per year

Two job types available: Temporary maternity leave contract, full-time, and Permanent, full-time, with benefits At the CCTS, our mandate is to review and resolve telecommunications and television complaints after interaction