Current Opportunities

“The job is always interesting. Additionally, my peers are very friendly and it’s a great working environment.”

Complaints Resolution Officer

Job Type: Permanent, full-time.

Salary: $63,000-$68,000 (depending on skills and experience) and excellent benefits

Are you a master communicator with next-level conflict resolution skills? As a Complaints Resolution Officer (CRO), you'll with with customers and their service providers to identify acceptable resolutions to complaints, while maintaining impartiality at all times.

Talent Pool: Customer Service Representative

Job Type:  Permanent, Full-Time, with benefits

Salary: $49,500 per year + Excellent Benefits

As a Customer Service Representative, you will be the first point of contact for all customers by answering live calls and responding to written communication. You'll provide customers with information about us, our process, or the status of their complaint. 

Human Resources Generalist (Temporary Backfill)

Job Type: Term (21 months), Full-Time

Salary: $ 75,000-80,000 CAD per year (depending on skills and experience)

As a Human Resources Generalist, you will partner with the HR Director, HR Manager, and CCTS management team to develop, oversee, and actively implement HR strategies required to drive results and meet organizational goals.