Current Opportunities

“The job is always interesting. Additionally, my peers are very friendly and it’s a great working environment.”

Assistant Commissioner, Legal, Regulatory and Stakeholder Affairs

Job Type: Permanent, Full-time with Benefits and Retirement Savings Plan

At the CCTS, our mandate is to review and resolve telecommunications and television complaints after interaction between the customer and their service provider has failed to produce a satisfactory outcome.

Director, Stakeholder Affairs and Communications

Job Type: Permanent, full-time, with benefits

Salary: starting at $90,000 - $110,000 per year

The Commission for Complaints for Telecom-television Services (CCTS) is the Canadian communications industry ombudsman, located in downtown Ottawa. The CCTS provides a free and impartial service to customers of approximately

Human Resources Generalist (Maternity Leave Replacement)

Job Type: Temporary 12 month contract (with possibility of extension), full-time, with benefits

Salary: Starting at $55,000 – $65,000 per year

At the CCTS, our mandate is to review and resolve telecommunications and television complaints after interaction between the customer and their service provider has failed to produce a satisfactory outcome.

Complaint Resolution Officer (Maternity Leave Replacement)

Job Type: Temporary 12 month contract (with possibility of extension), full-time, with benefits

Salary: Starting at $59,000 per year

At the CCTS, our mandate is to review and resolve telecommunications and television complaints after interaction between the customer and their service provider has failed to produce a satisfactory outcome.

Complaint Resolution Officer

Job Type: Permanent, full-time, with benefits

Salary: Starting at $59,000 per year

At the CCTS, our mandate is to review and resolve telecommunications and television complaints after interaction between the customer and their service provider has failed to produce a satisfactory outcome.

Legal Counsel

Job Type: Temporary 8 month contract (December 1, 2020 – August 1, 2021), full-time, with benefits

Salary: starting at $79,000 – $85,000 per year

At the CCTS, our mandate is to review and resolve telecommunications and television complaints after interaction between the customer and their service provider has failed to produce a satisfactory outcome.