We are able to assist you with a wide range of complaints about products and services offered in the telecommunications sector.
We are always examining our complaint handling process to ensure that it is thorough, fair and efficient.
Our goal is to assess your complaint in a timely and thorough manner. To achieve this goal, we ask for your assistance by providing us with the required and recommended information outlined in this guide.
Make a complaint online, by phone, by fax or by mail.
Make a complaint online or update a previously filed complaint.
A list of our participating telecommunications service providers (TSPs).
Other websites, companies and organisations that may be helpful.