Consumer Protection -file a Complaint about Telecom and TV services today.

Staying connected should be simple. Start here to get more information about the CCTS and our free, unbiased dispute resolution for your unresolved phone, TV and internet service issues. The CCTS can help resolve problems quickly and fairly.

Submit a Complaint

Telecom and TV Complaints

Telecom and TV Complaints The CCTS is where you can file a complaint about a telecommunications or television service provider in Canada. Our resolution process starts after you’ve tried to …

How we can help

Telecom and TV consumers can reach out to the CCTS for help and file a complaint if they are unable to resolve a dispute with their service provider.

Accessibility

Accessibility is, in part, about removing barriers so that everyone can participate equally, whether they have a permanent disability, a temporary condition, or a situational challenge.

Other Ways to Get Help

Canadian Radio-television and Telecommunications Commission (CRTC) The Canadian Radio-television and Telecommunications Commission (CRTC) regulates Canada’s telecommunications and broadcasting systems. Its mandate is to ensure that both the telecommunications and broadcasting …

Consumer Organizations

Are you a consumer organization or advocacy group that’s interested in working with the CCTS? Contact our Stakeholder Relations team at StakeholderRelations@ccts-cprst.ca. Aboriginal Council of Winnipeg The Aboriginal Council of …

Frequently asked questions

Here are some frequently asked questions about the CCTS and our services.