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For consumers
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Canadian telecom and TV customers have recourse to our complaint handling process for their wireless, phone, internet and TV services.

Submit a Complaint

Telecom and TV Complaints

Telecom and TV Complaints The CCTS is where you can file a complaint about a telecommunications or television service provider in Canada. Our resolution process starts after you’ve tried to …

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FAQ

Frequently Asked Questions

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Accessibility

The CCTS is committed to being responsive to the diverse needs of the public. We strive to provide all people with an equal opportunity to obtain, use and benefit from …

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Resources

In addition to the CCTS, there are a variety of other resources available if you need information about Canadian telecommunications or broadcasting services. These resources fall into three categories:

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