Human Resources Generalist (Temporary Backfill)

Are you ready to make a difference in the telecommunications landscape?

At the Commission for Complaints for Telecom-television Services (CCTS), our goal is to provide impartial, fair and effective complaint resolution services, data and insights to telecom and TV consumers and service providers. We offer a free service to Canadians, and we need professionals like you to help us uphold our commitment to fairness and accountability.

Why the CCTS?

At the CCTS, we believe in the power of connection – both in the services we deliver and the talents we cultivate. We are more than just a dispute resolution company; we are innovators, and problem-solvers dedicated to ensuring positive experiences for telecommunication and TV consumers and service providers. If you are looking to make a real impact in a dynamic environment, you have come to the right place!

Your role

As a Human Resources Generalist, you will partner with the HR Director, HR Manager, and CCTS management team to develop, oversee, and actively implement HR strategies required to drive results and meet organizational goals. The Human Resources Generalist is a champion of both occupational health and safety, employee engagement and DEI in all activities they do.
You will engage is the full gambit of HR areas, including talent acquisition, training and development, total rewards, occupational health and safety, people supports, employee engagement and more. This role serves on CCTS internal committees and contributes to a strong and healthy workplace culture.

Our ideal candidate

Are you ready to unleash your potential in this role? If you know how to balance human resources best practices, legislative requirements, and business priorities, this may be the opportunity for you!

You need a people-first approach that values the folks who make up our organization, and a solid understanding of how HR is a strategic partner in the way businesses operate. You know how to listen, when to act, and how to influence. Finally, having a curious mind to is going to take you far.

Take the plunge and see if this opportunity matches your unique abilities!

Must-have magic:

• A minimum of 3 years’ experience in a human resources generalist role, or an equivalent experience of education and experience.
• A post-secondary education (minimum college diploma) in Human Resources, Business Administration, or a related area.
• CHRP designation (or working towards) a significant asset
• Fluent in English, with excellent oral and written communication skills, bilingualism (French/English) an asset
• Intermediate Word and PowerPoint skills. Advanced Excel skills.
• Knowledge of payroll requirements, including CRA payroll rules, an asset

How to Apply:

Are you ready to embark on an exciting journey?

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Be sure to polish your résumé and write a compelling cover letter to take advantage of this opportunity! Only candidates selected for an interview will be contacted. Your path to making a meaningful impact starts here.

Accommodation:

At CCTS, we value an accessible and inclusive hiring process for all applicants, including those with disabilities. If you need accommodations, please let us know by emailing hr-rh@ccts-cprst.ca when you submit your application. We request at least one business day’s notice before interviews or tests. Your comfort and accessibility are our priority, and we aim to support all applicants in showcasing their talents.

Commitment to Diversity Equity and Inclusion:

At CCTS, we are dedicated to building a diverse and equitable workforce that reflects the communities we serve. We believe diversity strengthens our organization and enhances our ability to meet the needs of those we support. We are committed to providing equal employment opportunities for all, without discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We promote practices that celebrate the unique perspectives of everyone and invite applicants from all backgrounds to help us create a welcoming environment where all contributions are valued.

Artificial Intelligence:

In our recruitment process, CCTS uses tools that meet the definition of artificial intelligence (AI) as outlined in the Employment Standards Act. We use a mix of these tools, and human skills to support effective and defensible recruitment decisions.