The CCTS ensures its independence and effectiveness through the use of industry-leading corporate governance practices.

2024-2029 Strategic Plan

The strategic priorities in this plan build on the progress made over the past several years, where we saw significant growth in our maturity as an organization. Introductory Message Our …

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Update and Extension to Strategic Plan 2019-2022 – Plan Extension to 2024

With our mandate, vision, mission, values, and value proposition to stakeholders in mind, our goal was to create a strategic plan propelling the CCTS to the next level of organizational …

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2019-2022 Strategic Plan

With our mandate, vision, mission, values, and value proposition to stakeholders in mind, our goal was to create a strategic plan propelling the CCTS to the next level of organizational …

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Regulatory and corporate history

April 2005 — Canada’s Minister of Industry appoints the Telecommunications Policy Review Panel to conduct a review of Canada’s telecommunications policy framework and to recommend how it could be modernized …

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Structure and funding

The CCTS is a not-for-profit corporation originally incorporated under Part II of the Canada Corporations Act. In January 2014 the CCTS was continued under the Canada Not-for-profit Corporations Act. The …

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Board of Directors

Our Board is structured to provide for the participation of all stakeholders while remaining independent from the telecommunications and television industry.

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CCTS By-law

Commission for Complaints for Telecom-television Services INC. / Commission des plaintes relatives aux services de télécom-télévision inc. BY-LAW NO. 1 (Amended and Restated effective January 29, 2020) INTERPRETATION Definitions. In …

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