Industry

The Canadian Radio-television and Telecommunications Commission (CRTC) requires internet, phone, and licensed TV service providers in Canada to participate in the CCTS.

Participating Service Providers

Telecom and TV service providers who currently participate in our complaint resolution program.

Non-Compliant Providers

Companies that have failed to join the CCTS or that were referred to the CRTC for enforcement action.

Participating Service Provider Compliance

Participating service providers must comply with obligations outlined in the CCTS Procedural Code and the CCTS Participation Agreement.

Developing Public Awareness of the CCTS

All telecom and TV service providers in Canada must meet these requirements to inform their customers about the CCTS.

Participating Service Providers

Non-Compliant Providers

Participating Service Provider Compliance

Developing Public Awareness of the CCTS

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