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For consumers
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Canadian telecom and TV customers have recourse to our complaint handling process for their wireless, phone, internet and TV services.

Submit a Complaint

Telecom and TV Complaints

Telecom and TV Complaints The CCTS is where you can file a complaint about a telecommunications or television service provider in Canada. Our resolution process starts after you’ve tried to …

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How We Can Help

We can help resolve most issues with your phone provider, cable company, TV services, internet provider, and help you file complaints about them.

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Accessibility

Accessibility is, in part, about removing barriers so that everyone can participate equally, whether they have a permanent disability, a temporary condition, or a situational challenge.

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Other Ways to Get Help

Canadian Radio-television and Telecommunications Commission (CRTC) The Canadian Radio-television and Telecommunications Commission (CRTC) regulates Canada’s telecommunications and broadcasting systems. Its mandate is to ensure that both the telecommunications and broadcasting …

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Consumer Organizations

Are you a consumer organization or advocacy group that’s interested in working with the CCTS? Contact our Stakeholder Relations team at StakeholderRelations@ccts-cprst.ca. Aboriginal Council of Winnipeg The Aboriginal Council of …

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FAQ

Frequently Asked Questions

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