Complaint #174617 – A complaint regarding billing for internet service by AEI Internet. Read Full Decision
News
Interesting and important news relating to our organization and the telecommunications and television service industry.
Complaint #171665 – A complaint regarding fraudulent long distance calls on a MTS Allstream customer’s account. Read Full Decision
Complaint #137971 – A complaint regarding fraudulent long distance calls on a Bell customer’s account. Read Full Decision
Complaint #136661 – A complaint regarding billing of international charges by Bell. Read Full Decision
Complaint #131162 – A complaint about the billing of a technician’s visit by Velcom. Read Full Decision
Complaint #123713 – A complaint regarding fraudulent long distance calls on a Primus customer’s account. Read Full Decision
Complaint #131318 – A complaint regarding fraudulent long distance calls on a Rogers customer’s account. Read Full Decision
Complaint #89020 – A complaint regarding fraudulent long distance calls on a Rogers customer’s account. Read Full Decision
Complaint #89014 – A complaint regarding an Early Cancellation Fee for wireless services from Fido. Read Full Decision
Complaint #86203 – A complaint about the billing of wireless, international data charges by Fido. Read Full Decision