October 18, 2010

Complaint #24348 – A complaint regarding billing for internet service by Bell Canada. Read Full Decision

June 17, 2010

Complaint #22205 – A complaint regarding fraudulent long distance calls on an MTS Allstream customer’s account. Read Full Decision

January 29, 2010

Complaint #28831 – A complaint about the service outages and billing by Koodo. Read Full Decision

December 2, 2009

Complaint #10461 – A complaint about the provision of wireless internet service by Bell. Read Full Decision

December 2, 2009

Complaint #11920 – A complaint about the disconnection of internet service by Bell due to excessive usage of data. Read Full Decision

April 22, 2009

Complaint #05178 – A complaint about the cancellation of internet service by TELUS. Read Full Decision

December 8, 2008

Complaint #05568 – A complaint about the remote trouble-shooting of an internet service by Bell and related repair charges. Read Full Decision