{"id":1234,"date":"2015-12-02T15:57:21","date_gmt":"2015-12-02T20:57:21","guid":{"rendered":"https:\/\/www.ccts-cprst.ca\/?p=1234\/"},"modified":"2018-10-12T13:57:34","modified_gmt":"2018-10-12T17:57:34","slug":"arbitrer-les-differends-cprst-presente-son-rapport-annuel","status":"publish","type":"post","link":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/","title":{"rendered":"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel"},"content":{"rendered":"<p><strong>Ottawa, le 2 d\u00e9cembre 2015 \u2013\u00a0<\/strong>Le Commissaire aux plaintes relatives aux services de t\u00e9l\u00e9communication (CPRST) a compl\u00e9t\u00e9 son ann\u00e9e 2014-2015. Le rapport annuel, publi\u00e9 aujourd\u2019hui, indique un d\u00e9clin de 12 pour cent des plaintes \u2013 dont une premi\u00e8re baisse du pourcentage de probl\u00e8mes li\u00e9s au service sans fil \u2013 et le maintien du taux de r\u00e9solution de 87 pour cent et du taux de satisfaction g\u00e9n\u00e9rale \u00e0 l\u2019\u00e9gard de ses services.<\/p>\n<p><strong>\u00ab\u00a0<\/strong>Le titre du rapport de cette ann\u00e9e est\u00a0<em><a href=\"https:\/\/www.ccts-cprst.ca\/fr\/report\/rapport-annuel-2014-2015\/\">Arbitrer les diff\u00e9rends<\/a><\/em>\u00a0\u00bb a indiqu\u00e9 le Commissaire et directeur g\u00e9n\u00e9ral du CPRST, Howard Maker, qui poursuit en disant \u00ab\u00a0Nous avons eu \u00e0 faire face \u00e0 des situations difficiles au cours de l\u2019ann\u00e9e. Certaines concernaient les codes de conduite de l\u2019industrie et d\u2019autres les r\u00e9solutions de disputes au sujet de factures, de contrats et de la qualit\u00e9 des services re\u00e7us par les fournisseurs des clients. Nous sommes heureux d\u2019avoir pu, encore une fois, obtenir de bons r\u00e9sultats en travaillant avec tous les intervenants\u00a0\u00bb.<\/p>\n<p>La baisse du nombre de plaintes de cette ann\u00e9e suit celle de 17 pour cent enregistr\u00e9e l\u2019an dernier. Ce qui est nouveau est la r\u00e9duction des plaintes des services sans fil. Celles-ci repr\u00e9sentent 52 pour cent de l\u2019ensemble des probl\u00e8mes, une baisse de 8 pour cent par rapport \u00e0 l\u2019an dernier. Il s\u2019agit de la premi\u00e8re baisse de ce type enregistr\u00e9e par le CPRST. Parall\u00e8lement, le nombre de violations au Code sur les services sans fil a grimp\u00e9 \u2013 de 30 l\u2019an dernier \u00e0 plus de 500 cette ann\u00e9e.<\/p>\n<p>Cependant, il est important de noter que les deux tiers de ces violations sont li\u00e9es \u00e0 un seul forfait d\u2019un fournisseur en particulier, qui a g\u00e9n\u00e9r\u00e9 plusieurs plaintes. Ces violations ont contribu\u00e9 \u00e0 une hausse proportionnelle des Recommandations, mais le dialogue amorc\u00e9 par le CPRST avec ce fournisseur a permis d\u2019obtenir certains ajustements. \u00ab\u00a0La hausse des plaintes au sujet d\u2019internet et des probl\u00e8mes de non-divulgation dans tous les secteurs d\u2019activit\u00e9 nous pr\u00e9occupe \u00e9galement\u00a0\u00bb a indiqu\u00e9 M. Maker, qui poursuit en disant \u00ab\u00a0Nous continuerons de surveiller les probl\u00e8mes dans ces domaines et dans d\u2019autres secteurs, et de travailler avec les intervenants afin de garantir clart\u00e9 et \u00e9quit\u00e9 aux consommateurs de services de t\u00e9l\u00e9communication\u00a0\u00bb.<\/p>\n<p style=\"text-align: center;\">-30-<\/p>\n<p class=\"footnote\"><strong>Au sujet du Commissaire aux plaintes relatives aux services de t\u00e9l\u00e9communication (CPRST)<\/strong>\u00a0Depuis juillet 2007, le CPRST fournit aux clients un m\u00e9canisme ind\u00e9pendant et impartial de r\u00e9solution des plaintes relatives aux services d\u00e9r\u00e9glement\u00e9s de t\u00e9l\u00e9phonie locale et d\u2019interurbains ainsi que des services sans fil et d\u2019acc\u00e8s \u00e0 internet. Cela comprend les questions d\u2019erreurs de facturation, de conformit\u00e9 aux modalit\u00e9s du contrat et aux engagements, de prestation de service, de gestion des cr\u00e9dits et de recouvrement. Visitez notre site web \u00e0\u00a0<a href=\"https:\/\/www.ccts-cprst.ca\">www.ccts-cprst.ca<\/a>\u00a0Pour obtenir une entrevue avec le Commissaire ou plus d\u2019informations, veuillez contacter\u00a0: Paul Carlucci agent de communications Commissaire aux plaintes relatives aux services de t\u00e9l\u00e9communications (CPRST) courriel\u00a0:\u00a0<a href=\"mailto:paul.carlucci@ccts-cprst.ca\">paul.carlucci@ccts-cprst.ca<\/a>\u00a0num\u00e9ro sans frais : 1-855-512-9783 twitter: @ccts_cprst\u00a0<a href=\"https:\/\/www.ccts-cprst.ca\">www.ccts-cprst.ca<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ottawa, le 2 d\u00e9cembre 2015 \u2013\u00a0Le Commissaire aux plaintes relatives aux services de t\u00e9l\u00e9communication (CPRST) a compl\u00e9t\u00e9 son ann\u00e9e 2014-2015. Le rapport annuel, publi\u00e9 aujourd\u2019hui, indique un d\u00e9clin de 12 pour cent des plaintes \u2013 dont une premi\u00e8re baisse du pourcentage de probl\u00e8mes li\u00e9s au service sans fil \u2013 et le maintien du taux de<a class=\"excerpt-read-more\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\" title=\"LuArbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel\">En lire plus &raquo;<\/a><\/p>\n","protected":false},"author":15,"featured_media":1031,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[61],"tags":[43],"class_list":["post-1234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communique-de-presse","tag-rapport-annuel"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel - CPRST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel - CPRST\" \/>\n<meta property=\"og:description\" content=\"Ottawa, le 2 d\u00e9cembre 2015 \u2013\u00a0Le Commissaire aux plaintes relatives aux services de t\u00e9l\u00e9communication (CPRST) a compl\u00e9t\u00e9 son ann\u00e9e 2014-2015. Le rapport annuel, publi\u00e9 aujourd\u2019hui, indique un d\u00e9clin de 12 pour cent des plaintes \u2013 dont une premi\u00e8re baisse du pourcentage de probl\u00e8mes li\u00e9s au service sans fil \u2013 et le maintien du taux deEn lire plus &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\" \/>\n<meta property=\"og:site_name\" content=\"CPRST\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ccts.cprst\/\" \/>\n<meta property=\"article:published_time\" content=\"2015-12-02T20:57:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-10-12T17:57:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png\" \/>\n\t<meta property=\"og:image:width\" content=\"805\" \/>\n\t<meta property=\"og:image:height\" content=\"210\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"G A\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ccts_cprst\" \/>\n<meta name=\"twitter:site\" content=\"@ccts_cprst\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"G A\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\"},\"author\":{\"name\":\"G A\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/person\/98bbe25cf35ab33e6ac1045a6cab3809\"},\"headline\":\"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel\",\"datePublished\":\"2015-12-02T20:57:21+00:00\",\"dateModified\":\"2018-10-12T17:57:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\"},\"wordCount\":551,\"publisher\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png\",\"keywords\":[\"rapport annuel\"],\"articleSection\":[\"Communiqu\u00e9 de presse\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\",\"url\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\",\"name\":\"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel - CPRST\",\"isPartOf\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png\",\"datePublished\":\"2015-12-02T20:57:21+00:00\",\"dateModified\":\"2018-10-12T17:57:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage\",\"url\":\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png\",\"contentUrl\":\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png\",\"width\":805,\"height\":210,\"caption\":\"Communiqu\u00e9 de presse\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ccts-cprst.ca\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#website\",\"url\":\"https:\/\/www.ccts-cprst.ca\/fr\/\",\"name\":\"CCTS \/ CPRST\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ccts-cprst.ca\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#organization\",\"name\":\"CCTS \/ CPRST\",\"url\":\"https:\/\/www.ccts-cprst.ca\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/08\/logo-ccts-en.png\",\"contentUrl\":\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/08\/logo-ccts-en.png\",\"width\":498,\"height\":180,\"caption\":\"CCTS \/ CPRST\"},\"image\":{\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ccts.cprst\/\",\"https:\/\/x.com\/ccts_cprst\",\"https:\/\/www.youtube.com\/channel\/UCLagw5p-R3rIJWUto9wt-5Q\",\"https:\/\/www.linkedin.com\/company\/commission-for-complaints-for-telecom-television-services\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/person\/98bbe25cf35ab33e6ac1045a6cab3809\",\"name\":\"G A\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel - CPRST","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/","og_locale":"fr_FR","og_type":"article","og_title":"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel - CPRST","og_description":"Ottawa, le 2 d\u00e9cembre 2015 \u2013\u00a0Le Commissaire aux plaintes relatives aux services de t\u00e9l\u00e9communication (CPRST) a compl\u00e9t\u00e9 son ann\u00e9e 2014-2015. Le rapport annuel, publi\u00e9 aujourd\u2019hui, indique un d\u00e9clin de 12 pour cent des plaintes \u2013 dont une premi\u00e8re baisse du pourcentage de probl\u00e8mes li\u00e9s au service sans fil \u2013 et le maintien du taux deEn lire plus &raquo;","og_url":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/","og_site_name":"CPRST","article_publisher":"https:\/\/www.facebook.com\/ccts.cprst\/","article_published_time":"2015-12-02T20:57:21+00:00","article_modified_time":"2018-10-12T17:57:34+00:00","og_image":[{"width":805,"height":210,"url":"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png","type":"image\/png"}],"author":"G A","twitter_card":"summary_large_image","twitter_creator":"@ccts_cprst","twitter_site":"@ccts_cprst","twitter_misc":{"\u00c9crit par":"G A","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#article","isPartOf":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/"},"author":{"name":"G A","@id":"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/person\/98bbe25cf35ab33e6ac1045a6cab3809"},"headline":"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel","datePublished":"2015-12-02T20:57:21+00:00","dateModified":"2018-10-12T17:57:34+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/"},"wordCount":551,"publisher":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/#organization"},"image":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png","keywords":["rapport annuel"],"articleSection":["Communiqu\u00e9 de presse"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/","url":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/","name":"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel - CPRST","isPartOf":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage"},"image":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png","datePublished":"2015-12-02T20:57:21+00:00","dateModified":"2018-10-12T17:57:34+00:00","breadcrumb":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#primaryimage","url":"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png","contentUrl":"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2017\/07\/Communiqu\u00e9-de-presse.png","width":805,"height":210,"caption":"Communiqu\u00e9 de presse"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ccts-cprst.ca\/fr\/arbitrer-les-differends-cprst-presente-son-rapport-annuel\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ccts-cprst.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Arbitrer les diff\u00e9rends CPRST pr\u00e9sente son rapport annuel"}]},{"@type":"WebSite","@id":"https:\/\/www.ccts-cprst.ca\/fr\/#website","url":"https:\/\/www.ccts-cprst.ca\/fr\/","name":"CCTS \/ CPRST","description":"","publisher":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ccts-cprst.ca\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.ccts-cprst.ca\/fr\/#organization","name":"CCTS \/ CPRST","url":"https:\/\/www.ccts-cprst.ca\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/08\/logo-ccts-en.png","contentUrl":"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/08\/logo-ccts-en.png","width":498,"height":180,"caption":"CCTS \/ CPRST"},"image":{"@id":"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ccts.cprst\/","https:\/\/x.com\/ccts_cprst","https:\/\/www.youtube.com\/channel\/UCLagw5p-R3rIJWUto9wt-5Q","https:\/\/www.linkedin.com\/company\/commission-for-complaints-for-telecom-television-services\/"]},{"@type":"Person","@id":"https:\/\/www.ccts-cprst.ca\/fr\/#\/schema\/person\/98bbe25cf35ab33e6ac1045a6cab3809","name":"G A"}]}},"_links":{"self":[{"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/posts\/1234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/comments?post=1234"}],"version-history":[{"count":2,"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/posts\/1234\/revisions"}],"predecessor-version":[{"id":4212,"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/posts\/1234\/revisions\/4212"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/media\/1031"}],"wp:attachment":[{"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/media?parent=1234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/categories?post=1234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccts-cprst.ca\/fr\/wp-json\/wp\/v2\/tags?post=1234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}