{"id":10627,"date":"2024-04-17T05:45:03","date_gmt":"2024-04-17T09:45:03","guid":{"rendered":"https:\/\/www.ccts-cprst.ca\/?p=10627"},"modified":"2024-04-17T12:08:06","modified_gmt":"2024-04-17T16:08:06","slug":"la-cprst-prevoit-cesser-daccepter-les-plaintes-au-sujet-de-certains-fournisseurs-de-services-avril-2024","status":"publish","type":"post","link":"https:\/\/www.ccts-cprst.ca\/fr\/la-cprst-prevoit-cesser-daccepter-les-plaintes-au-sujet-de-certains-fournisseurs-de-services-avril-2024\/","title":{"rendered":"Avis public concernant l\u2019intention de mettre fin \u00e0 la participation des fournisseurs de services | avril 2024"},"content":{"rendered":"

Le pr\u00e9sent avis vise \u00e0 informer le public que la CPRST \u00e0 l\u2019intention de mettre fin \u00e0 la participation des fournisseurs de services suivants parce qu\u2019il y a des raisons de croire qu\u2019ils ne fournissent plus des services vis\u00e9s par le mandat de la CPRST.<\/p>\n

    \n
  1. 9113-8404 Qu\u00e9bec Inc. qui \u00e9tait l\u2019entit\u00e9 juridique qui fournissait des services de t\u00e9l\u00e9communications sous la marque 6T\u00e9l\u00e9com. Digitcom Telecommunications Inc. a acquis 6Telecom. La CPRST continue d’aider les clients concernant les plaintes contre 6Telecom.<\/li>\n
  2. 9195-5302 Qu\u00e9bec Inc. qui \u00e9tait l’entit\u00e9 juridique qui fournissait des services de t\u00e9l\u00e9communications sous la marque ELPC. FleetT\u00e9l Inc. a acquis les actifs d’ELPC. La CPRST continue d’aider les clients concernant les plaintes contre FleetT\u00e9l Inc.<\/li>\n
  3. Encore Telecom Inc. qui exploitait le nom commercial Navatalk<\/li>\n<\/ol>\n

    Avant de prendre cette mesure, la CPRST fait appel au public pour d\u00e9terminer si ces entreprises fournissent encore des services de t\u00e9l\u00e9communication ou de t\u00e9l\u00e9vision aux clients<\/strong>, soit sous le nom indiqu\u00e9 ou sous un nouveau nom. Si tel est le cas, le fournisseur de services doit, conform\u00e9ment aux exigences r\u00e9glementaires, continuer d\u2019adh\u00e9rer \u00e0 la CPRST, ce qui signifie que les clients pourront se plaindre aupr\u00e8s de la CPRST.<\/p>\n

    Si la CPRST met fin \u00e0 la participation d\u2019un fournisseur de services, ce dernier reste assujetti \u00e0 certaines exigences, notamment le respect des r\u00e8gles de la CPRST en mati\u00e8re de confidentialit\u00e9, ainsi que l\u2019obligation d\u2019honorer tout redressement qui d\u00e9coule de plaintes ant\u00e9rieures d\u00e9pos\u00e9es aupr\u00e8s de la CPRST.<\/p>\n

    Si vous \u00eates abonn\u00e9 \u00e0 des services d\u2019une de ces entreprises, veuillez nous le faire savoir \u00e0 l\u2019adresse\u00a0StakeholderRelations@ccts-cprst.ca<\/strong><\/a>\u00a0ou composez le 1-855-697-0521.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Le pr\u00e9sent avis vise \u00e0 informer le public que la CPRST \u00e0 l\u2019intention de mettre fin \u00e0 la participation des fournisseurs de services suivants parce qu\u2019il y a des raisons de croire qu\u2019ils ne fournissent plus des services vis\u00e9s par le mandat de la CPRST. 9113-8404 Qu\u00e9bec Inc. qui \u00e9tait l\u2019entit\u00e9 juridique qui fournissait desEn lire plus »<\/a><\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[62],"tags":[],"class_list":["post-10627","post","type-post","status-publish","format-standard","hentry","category-fournisseur-de-service-participant"],"acf":[],"yoast_head":"\nAvis public concernant l\u2019intention de mettre fin \u00e0 la participation des fournisseurs de services | avril 2024 - 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