{"id":1579,"date":"2017-07-14T13:11:31","date_gmt":"2017-07-14T17:11:31","guid":{"rendered":"https:\/\/www.ccts-cprst.ca\/?page_id=1579\/"},"modified":"2026-02-27T16:46:23","modified_gmt":"2026-02-27T21:46:23","slug":"accessibilite","status":"publish","type":"page","link":"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/accessibilite\/","title":{"rendered":"Accessibilit\u00e9"},"content":{"rendered":"<p>L\u2019accessibilit\u00e9 consiste, en partie, \u00e0 supprimer les obstacles afin que chaque personne puisse participer de mani\u00e8re \u00e9gale, qu\u2019elle soit atteinte d\u2019un handicap permanent ou d\u2019une affection temporaire ou qu\u2019elle soit confront\u00e9e \u00e0 une situation difficile. Il s\u2019agit d\u2019une <a href=\"https:\/\/www.ccts-cprst.ca\/fr\/a-notre-sujet\/mission-vision-et-valeurs\/\">valeur fondamentale<\/a> de la CPRST et d\u2019un principe cl\u00e9 de nos <a href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/rapports-du-cprst\/normes-de-rendement\/\">normes de rendement<\/a>. Nous nous effor\u00e7ons de faire en sorte que nos services et nos ressources d\u2019information soient facilement accessibles, compr\u00e9hensibles et utilisables.<\/p>\n<div class=\"row collapse small-up-1 large-up-2 overview-blocks\" data-equalize-by-row=\"false\" data-equalizer=\"\" data-equalize-on=\"large\">\n<div class=\"column\">\n<div data-equalizer-watch=\"\">\n<h2><a href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/accessibilite\/plan-daccessibilite\/\">Plan d\u2019accessibilit\u00e9<\/a><\/h2>\n<p>Le Plan pluriannuel d\u2019accessibilit\u00e9 de la CPRST d\u00e9crit les politiques et les mesures que nous mettons en \u0153uvre pour am\u00e9liorer les possibilit\u00e9s offertes aux personnes handicap\u00e9es.<\/p>\n<p><a class=\"more\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/accessibilite\/plan-daccessibilite\/\">En savoir plus<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"column\">\n<div data-equalizer-watch=\"\">\n<h2><a href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/accessibilite\/politique-daccessibilite-integree-de-la-cprst\/\">Politique d\u2019accessibilit\u00e9 int\u00e9gr\u00e9e de la CPRST<\/a><\/h2>\n<p>Cette politique vise \u00e0 respecter les Normes d\u2019accessibilit\u00e9 int\u00e9gr\u00e9es de l\u2019Ontario et contribue \u00e0 garantir que toutes les personnes peuvent travailler avec la CPRST, communiquer avec elle et acc\u00e9der \u00e0 ses services.<\/p>\n<p><a class=\"more\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/accessibilite\/politique-daccessibilite-integree-de-la-cprst\/\">En savoir plus<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><iframe loading=\"lazy\" title=\"Qu&#039;est-ce que la CPRST?\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/FKWsnBHnsBE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2>Accessibilit\u00e9 \u00e0 la CPRST<\/h2>\n<p>\u00c0 la CPRST, nous adh\u00e9rons aux politiques et directives inspir\u00e9es de la <em>Loi de 2005 sur l\u2019accessibilit\u00e9 pour les personnes handicap\u00e9es de l\u2019Ontario<\/em> et du <em>R\u00e8glement de l\u2019Ontario\u00a0191\/11\u00a0: Normes d\u2019accessibilit\u00e9 int\u00e9gr\u00e9es<\/em>.<\/p>\n<p>Notre personnel re\u00e7oit une formation conforme aux exigences des Normes d\u2019accessibilit\u00e9 pour les services \u00e0 la client\u00e8le, et nous veillons \u00e0 ce que notre contenu Web soit conforme aux R\u00e8gles pour l\u2019accessibilit\u00e9 des contenus Web du World Wide Web Consortium (WCAG). La CPRST m\u00e8ne des consultations annuelles avec des groupes de promotion de l\u2019accessibilit\u00e9 partout au Canada afin de d\u00e9terminer comment elle peut continuellement am\u00e9liorer sa prestation de services pour mieux servir sa client\u00e8le en situation de handicap.<\/p>\n<h2>R\u00e9troaction<\/h2>\n<p>Nous nous sommes engag\u00e9s \u00e0 r\u00e9pondre aux divers besoins des personnes handicap\u00e9es. <strong>C\u2019est pourquoi nous recevons avec plaisir les commentaires du public<\/strong> concernant l\u2019accessibilit\u00e9 de nos services.<\/p>\n<p>Faites-nous part de vos commentaires par l\u2019un ou l\u2019autre des moyens suivants\u00a0:<\/p>\n<p><strong>Courriel\u00a0:<\/strong> <a href=\"mailto:communications@ccts-cprst.ca\"><strong>communications@ccts-cprst.ca<\/strong><\/a><\/p>\n<p><strong>T\u00e9l\u00e9phone\u00a0: <\/strong>1-888-221-1687<\/p>\n<p><strong>T\u00e9l\u00e9imprimeur (ATS)\u00a0:<\/strong> 1-877-782-2384<\/p>\n<p><strong>T\u00e9l\u00e9copieur\u00a0: <\/strong>1-877-782-2924<\/p>\n<p><strong>Poste\u00a0:<br \/>\n<\/strong>CPRST<br \/>\nC.P. 56067 \u2013 Minto Place RO<br \/>\nOttawa, ON<br \/>\nK1R 7Z1<\/p>\n<p>Vous pouvez \u00e9galement nous faire part de vos commentaires par le service de relais vid\u00e9o (SRV), par l\u2019entremise de votre fournisseur de SRV.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019accessibilit\u00e9 consiste, en partie, \u00e0 supprimer les obstacles afin que chaque personne puisse participer de mani\u00e8re \u00e9gale, qu\u2019elle soit atteinte d\u2019un handicap permanent ou d\u2019une affection temporaire ou qu\u2019elle soit confront\u00e9e \u00e0 une situation difficile. Il s\u2019agit d\u2019une valeur fondamentale de la CPRST et d\u2019un principe cl\u00e9 de nos normes de rendement. Nous nous effor\u00e7ons<a class=\"excerpt-read-more\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/accessibilite\/\" title=\"LuAccessibilit\u00e9\">En lire plus &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1548,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-1579","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Accessibilit\u00e9 - CPRST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/accessibilite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessibilit\u00e9 - CPRST\" \/>\n<meta property=\"og:description\" content=\"L\u2019accessibilit\u00e9 consiste, en partie, \u00e0 supprimer les obstacles afin que chaque personne puisse participer de mani\u00e8re \u00e9gale, qu\u2019elle soit atteinte d\u2019un handicap permanent ou d\u2019une affection temporaire ou qu\u2019elle soit confront\u00e9e \u00e0 une situation difficile. 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